Stefani Rodriguez
Miami,FL
Summary
Dynamic professional with a proven track record at Pet Supermarket Inc., enhancing customer satisfaction and increasing sales through expert customer service and persuasive selling. Skilled in cash register operation and conflict resolution, demonstrating exceptional teamwork and communication abilities. Achieved significant improvements in financial transactions accuracy and store environment, leveraging strong problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Pet Supermarket Inc.
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Warehouse Worker / Technology Development
All Nighters Warehouse Company
05.2021 - 06.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School - N/A
Hialeah Senior High School
Hialeah, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Verbal/written communication
- Cash register operation
- Client service
- Conflict resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Pet Supermarket Inc.
03.2024 - Current
Warehouse Worker / Technology Development
All Nighters Warehouse Company
05.2021 - 06.2022
High School - N/A
Hialeah Senior High School
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