Stefania Castro
Southwest Ranches,FL
Summary
Proven team collaborator and customer service expert, honed skills at Little Caesars Pizza, ensuring high accuracy in cash handling and customer transactions. Excelled in fostering customer loyalty and streamlining service operations, demonstrating unparalleled work ethic, integrity, and professionalism. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Little Caesars Pizza
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Team Member
Panera Bread
03.2022 - 12.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Somerset Academy Charter High School
Pembroke Pines, FL05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Professionalism and Courtesy
- Honest and Dependable
- Team Collaboration
Languages
English
Spanish
Timeline
Cashier
Little Caesars Pizza
12.2023 - Current
Team Member
Panera Bread
03.2022 - 12.2023
High School Diploma -
Somerset Academy Charter High School
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