stefania Rosado vasquez
Paterson nj,New Jersey
Summary
Adept at problem-solving and workflow optimization, I enhanced pharmacy productivity and maintained confidentiality at VOZ, SRL. Skilled in customer service and team collaboration, I fostered positive relationships and streamlined communication, significantly contributing to business efficiency and patient satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2020
2020
years of professional experience
Work History
Pharmacy Technician
WellCare Pharmacy LLC
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Executive Secretary
VOZ ,SRL
08.2015 - 11.2019
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
Education
High School Diploma -
School Nuestra Señora Del Valle
República Dominicana. Constanza 06.2000
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Excellent customer service
Timeline
Executive Secretary
VOZ ,SRL
08.2015 - 11.2019
Pharmacy Technician
WellCare Pharmacy LLC
High School Diploma -
School Nuestra Señora Del Valle
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