Stefanie Cerasoli
Marion
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Providence Music Group
Remote
01.2026 - Current
- Delivered excellent customer service by promptly responding to client inquiries, effectively addressing concerns, and fostering strong relationships
- Ensured accurate record keeping through diligent data entry and database management, supporting operational needs with vital company information
- Maintained confidentiality of sensitive information through adherence to privacy policies and implementation of secure filing systems, safeguarding company integrity
- Negotiated favorable contracts, securing advantageous terms for represented artists
Operations Assistant
Protifi
Fairport
07.2025 - 05.2026
- Managed scheduling and resource allocation to support team productivity and meet project deadlines
- Coordinated daily operations to enhance collaboration and workflow efficiency across departments
- Assisted operations manager in planning routine operations and special projects to align with organizational goals
- Monitored inventory levels and coordinated replenishment orders.
Relationship Banker
JP Morgan Chase
Williamson
11.2021 - 04.2025
- Exceeded sales targets through effective cross-selling of banking products and services, leading to increased revenue
- Created personalized financial solutions tailored to clients' needs, enhancing client retention
- Achieved high customer satisfaction ratings by promptly addressing concerns and demonstrating empathy during interactions
Data Entry Clerk
St Pauly Textile
Famington
04.2019 - 11.2021
- Executed data entry tasks with accuracy, adhering to established procedures for correct data processing.
- Collaborated with team to maintain up-to-date records on data projects, ensuring information integrity.
- Provided daily reports to management, detailing discrepancies or issues identified in data entries.
Property Manager
DeGeorge Management
Newark
06.2017 - 11.2021
- Fostered positive landlord-tenant relationships through clear communication and timely dispute resolution
- Resolved tenant complaints promptly, coordinating repair services to ensure tenant satisfaction
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards
- Conducted final move-out inspections with tenants to identify and document required repairs
Education
High School Diploma -
Manchester High School
Manchester, CT06-2006
Skills
- Schedule coordination
- Office management
- Document drafting
- Record keeping
- Data management
- Office supply management
- Customer service
Certification
- SIE
- Series 6
- Series 63
Timeline
Administrative Assistant
Providence Music Group
01.2026 - Current
Operations Assistant
Protifi
07.2025 - 05.2026
Relationship Banker
JP Morgan Chase
11.2021 - 04.2025
Data Entry Clerk
St Pauly Textile
04.2019 - 11.2021
Property Manager
DeGeorge Management
06.2017 - 11.2021
High School Diploma -
Manchester High School