Stefanie Clark
Northern Light Eastern Maine Medical Center
Bangor,ME
25
years of professional experience
Versatile professional with a background in healthcare, education, and customer service. Strong at building trust, managing responsibilities, and adjusting quickly to new demands. Ready to support smooth service, teamwork, and positive customer experiences.
Work History
PSR II
4 Months- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Shift Leader
1 Year 10 Months- Supervised shift operations, ensuring smooth service, crew accountability, and consistent customer satisfaction.
- Trained new team members on POS procedures, beverage preparation, and guest service standards.
- Monitored food safety, cleanliness, and store presentation to maintain brand and health code compliance.
- Coordinated opening and closing tasks, including cash handling, stocking, and equipment checks.
Cashier/Customer Service
1 Year 8 Months- Replenished merchandise, organized displays, and maintained stocked shelves for customer convenience.
- Processed cash, card, and loyalty transactions accurately at point-of-sale system.
- Cleaned sales floor, restrooms, and equipment to maintain store presentation and safety.
- Supported fuel area operations by monitoring pumps and addressing customer concerns promptly.
Residential Cleaner
11 Months- Cleaned kitchens, bathrooms, and living areas using approved cleaning products and sanitation methods.
- Vacuumed carpets, mopped floors, and dusted surfaces to maintain consistent residential cleanliness.
- Sanitized high-touch areas, including counters, fixtures, and appliances, following hygiene standards.
- Organized cleaning supplies and restocked materials to support efficient daily service.
Call Center Representative
8 Months- Managed inbound customer calls, resolving billing, service, and account questions with clear communication.
- Troubleshot connectivity and equipment issues using guided diagnostics and documented accurate call notes.
- Processed service changes, transfers, and appointment requests while maintaining policy compliance.
- Assisted customers with account access, payment arrangements, and usage inquiries across multiple communication channels.
Hotel Housekeeper
1 Year- Inspected guest rooms for cleanliness, restocking linens, toiletries, and amenities to brand standards.
- Coordinated room turnovers with front desk and maintenance to support smooth guest arrivals and departures.
- Trained new housekeepers on cleaning procedures, safety practices, and efficient room setup.
Algebra 1 Teacher
1 Year 9 Months- Delivered standards-aligned Algebra 1 instruction aligned with district curriculum and state assessments.
- Differentiated lessons to meet diverse learning needs and support student mastery.
- Assessed student progress using quizzes, tests, and formative checks to guide instruction.
- Managed classroom routines, expectations, and behavior to maintain productive learning environment.
Substitute Teacher, K-12
9 Months- Implemented lesson plans and maintained instructional continuity across K-12 classrooms.
- Managed classroom behavior and reinforced school expectations to support safe learning environments.
- Adapted instruction quickly to meet diverse student needs and pace of classroom activities.
- Documented attendance, assignments, and daily notes for returning teachers and administrators.
Certified Nursing Assistant
1 Year 8 Months- Monitored vital signs and reported patient condition changes to nursing staff promptly.
- Assisted patients with bathing, dressing, grooming, feeding, and mobility support.
- Repositioned patients routinely to support comfort, skin integrity, and pressure injury prevention.
- Documented care activities accurately in electronic health records and patient flow sheets.
Certified Nursing Assistant
1 Year 6 Months- Supported infection control procedures by following isolation protocols and proper hand hygiene.
- Transported patients safely between units, procedures, and diagnostic testing areas.
- Collected specimens and prepared equipment according to clinical care instructions.
- Responded quickly to patient needs, maintaining calm communication and respectful bedside support.
Certified Nursing Assistant
10 Months- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Bachelor of Science - Elementary Education K-8
- Dean's List 2005-2011
- 3.925 GPA
- Academic Top Scholar
- Highly Qualified Math & English
Certified Nursing Assistant - C.N.A
High School Diploma
Skills
Flexible and adaptable
Dependable and responsible
Teamwork and collaboration
Friendly
positive attitude
Timeline
PSR II
Northern Light Eastern Maine Medical Center
06.2026 - CurrentRead More
Shift Leader
Dunkin
03.2022 - 01.2024Read More
Cashier/Customer Service
Circle K
04.2021 - 12.2022Read More
Residential Cleaner
J. Erin's Cleaning
05.2017 - 04.2018Read More
Call Center Representative
Nexxlinx Time Warner Cable
07.2016 - 03.2017Read More
Hotel Housekeeper
Hampton Inn By Hilton
01.2014 - 01.2015Read More
Algebra 1 Teacher
Hermon Middle School
09.2012 - 06.2014Read More
Substitute Teacher, K-12
R.S.U. 34
09.2011 - 06.2012Read More
Certified Nursing Assistant
St. Joseph's Hospital
01.2004 - 09.2005Read More
Certified Nursing Assistant
Home Health Agency
12.2002 - 06.2004Read More
Certified Nursing Assistant
Maine Veteran's Home
06.2001 - 04.2002Read More
Husson University
Bachelor of Science from Elementary Education K-8
Read More
United Technology Center
Certified Nursing Assistant from C.N.A
Read More
Old Town High School
High School Diploma
Read More