Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stefanie Delgado

Summary

Highly enthusiastic quality-focused administrative/clerical support professional with proven interpersonal and communication skills. Passionate about contributing to the efficient facilitation of administrative tasks that support the overall operations of a team or department.


I took off from work in March 2022 to assist my father in taking care of my mother. My mother suffers from diabetes, chronic arthritis, vertigo, and a seizure disorder. We have enlisted the aid of a relative to help with my mother's care. This has allowed me to seek employment again.

Overview

19
19
years of professional experience

Work History

Receptionist

Ninth Street Dental Associates
02.2025 - Current
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients, answered phone promptly and updated patient records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Verify insurances to make sure the patients are active.
  • Clean the dental rooms and clean the dental tools.
  • Register patients and billing.
  • Schedule appointments.

Administrative Assistant

Maimonides Medical Center
02.2022 - 03.2022
  • Managed calendars for the Director and Doctor in the department and scheduled meetings for Director, Case Managers, and Doctor.
  • Answered calls on the direct line for Director and provided reception for incoming calls to the department line; taking messages when necessary.
  • Completed department forms, document information, obtained signatures and submitted paperwork to other departments.
  • Trained Case Managers in using WebEx's Group Chat functionality.

Administrative Assistant

MercyFirst
02.2008 - 02.2022
  • Drive operational efficiency by performing administrative support through facilitation of day-to-day team operations as well as providing relief to front desk operations.
  • Develop and update case files for the Treatment Family Foster Care department.
  • Maintain current contact lists for each assigned case.
  • Organize records and information requested for audit purposes.
  • Document all communications into an agency industry software program (Connections).
  • Schedule meetings and reserve rooms for Supervisor, Program Director, Caseworkers, and Socio-Therapists.
  • Demonstrated highest level of confidentiality of client records.
  • Actively attended training and supervision meetings for continued learning and to stay current on role requirements and company policies and procedures.

Human Resources Intern (Assistant)

MercyFirst
09.2006 - 12.2006
  • Performed administrative tasks supporting the human resources department.
  • Answered phones and prepared correspondence.
  • Responded to employment verification requests and tracked submitted resumes.
  • Maintained, updated, and created employee records.
  • Demonstrated highest level of professionalism in dealing with employee confidential information.
  • Strictly adhered to company and government regulations, policies, and procedures.

Education

Associate of Applied Science - Office Administration/Technology (Legal)

CUNY Kingsborough Community College
Brooklyn, NY

Skills

  • Computer skills
  • Administrative support
  • Microsoft Word
  • File organization
  • Microsoft outlook
  • Organization skills
  • Telephone skills
  • Clerical support
  • Professional and mature
  • Phone etiquette
  • Billing
  • Verifying Insurances
  • Verbal and written communication

Accomplishments

AWARDS/RECOGNITION

  • 2020 Mission Award for Excellence Recipient - MercyFirst
  • 2015 Mission Award for Excellence Nominee - MercyFirst
  • 2013 Mission Award for Excellence Nominee - MercyFirst

Timeline

Receptionist

Ninth Street Dental Associates
02.2025 - Current

Administrative Assistant

Maimonides Medical Center
02.2022 - 03.2022

Administrative Assistant

MercyFirst
02.2008 - 02.2022

Human Resources Intern (Assistant)

MercyFirst
09.2006 - 12.2006

Associate of Applied Science - Office Administration/Technology (Legal)

CUNY Kingsborough Community College

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