Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stefanie Mihelic

Monroe,TN

Summary

Dynamic Sales Associate with proven expertise at SalonCentric, excelling in customer service and teamwork. Enhanced customer loyalty through exceptional service and product knowledge, while efficiently managing inventory and cash transactions. Recognized for problem-solving abilities and fostering a welcoming environment, driving repeat business and supporting sales initiatives.

Overview

2027
2027
years of professional experience

Work History

Sales Associate

SalonCentric
Cookeville, TN
08.2024 - Current
  • Assisted customers with product selection and application techniques to enhance service quality.
  • Maintained inventory accuracy through regular stock assessments and organization of merchandise displays.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Supported sales initiatives by promoting new products and educating clients on brand benefits.
  • Executed daily operations efficiently, ensuring compliance with store policies and procedures.
  • Developed knowledge of industry trends to better advise customers and improve sales strategies.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Associate

SalonCentric
Yukon, OK
2018 - 2022
  • Collaborated with team members to create a welcoming environment that encouraged customer loyalty.
  • Trained new staff on operational processes, enhancing overall team performance and service delivery.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Early Childhood Education -

Pankow Vocational Center
Macomb, MI
05-1994

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Exceptional customer service

Timeline

Sales Associate

SalonCentric
08.2024 - Current

Sales Associate

SalonCentric
2018 - 2022

Early Childhood Education -

Pankow Vocational Center