STEFANIE MOSES
Bronx,NY
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
14
14
years of professional experience
Work History
HOUSE MANAGER
Expert Dental
Scarsdale, NEW YORK
10.2023 - 01.2024
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Interacted positively with children to promote mental and emotional development.
- Met and communicated regularly with parents to discuss children's activities and development.
- Tutored children in multiple school subjects to boost educational performance.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Checked inventory for required supplies and made lists for needed cleaning products.
Scheduling Coordinator
Ageless Skye Recourses
Valhalla , NY
06.2023 - 10.2023
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
- Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
- Entered information into system to update status reports.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Coordinated with HR to onboard new hires, including scheduling interviews and orientation sessions.
Nanny
Stefanie Wheeler
New York City, New York
01.2019 - 09.2022
- Cooked nutritious meals to promote healthy diet and nutrition.
- Instructed the children in proper behavior, manners, health habits.
- Organized educational games and materials to encourage learning in a fun way.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Transported children to school, extracurricular activities, and appointments when needed.
- Assisted children with completing homework and special assignments to improve academic performance.
Secretary and Receptionist
Embassy of ROC (Taiwan)
Saint Lucia , Saint Lucia
05.2010 - 02.2014
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed company database and ensured the accuracy of contact information.
- Responded to inquiries from internal staff members regarding office operations.
Education
High School Diploma -
Wesley Chapel High School
Florida 07-2009
Some College (No Degree) - Certificate in Producing Film
New York Film Academy
New York, NYBachelor of Arts - Business Management
Suny Empire State College
Saratoga, NYSkills
- Quality service
- Budgeting expertise
- Skill building
- Safety management
- Exceptional organization
- Letter writing
- Phone reception
- File management
- Appointment scheduling
- Multi-line phone systems
- Customer service
- Proofreading expertise
Timeline
HOUSE MANAGER
Expert Dental
10.2023 - 01.2024
Scheduling Coordinator
Ageless Skye Recourses
06.2023 - 10.2023
Nanny
Stefanie Wheeler
01.2019 - 09.2022
Secretary and Receptionist
Embassy of ROC (Taiwan)
05.2010 - 02.2014
High School Diploma -
Wesley Chapel High School
Some College (No Degree) - Certificate in Producing Film
New York Film Academy
Bachelor of Arts - Business Management
Suny Empire State College
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