Stefanie Pack
Lorena,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
Work History
Property Manager
Amy's Attic Self Storage
Waco, Texas
02.2025 - Current
- Managed tenant inquiries and resolved issues efficiently.
- Conducted property inspections and maintained compliance with regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Met with prospective tenants to show property and assess applications or sign leases.
- Built relationships with service vendors and submitted associated billing statements.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Property Manager
Stacy Brooks Properties LLC.
Lorena, Texas
07.2023 - 02.2025
- Managed tenant inquiries and resolved issues efficiently.
- Conducted property inspections and maintained compliance with regulations.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Processed evictions when necessary in accordance with state laws and procedures.
Corporate Client Services Representative
Integ
Waco, Texas
02.2008 - 11.2012
- Managed client inquiries and provided timely support for service requests.
- Resolved contract and billing system inconsistencies, identifying discrepancies and requesting corrections.
- Collected deposits or payments and arranged for billing.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Updated databases with new and modified customer data.
- Processed orders, returns, exchanges, and warranty claims efficiently and accurately.
Administrative Assistant
Edward Jones
Clifton, Texas
10.2004 - 02.2008
- Organized and maintained office documents and records efficiently.
- Assisted in preparing financial reports and client presentations.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Directed customer inquiries to appropriate department personnel.
Administrative Assistant
Raytheon, E-Systems
Waco, Texas
05.1996 - 10.1999
- Utilized software tools to track client interactions and data management.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Collaborated with editors to refine articles and ensure clarity and accuracy.
- Created compelling copy for marketing materials, enhancing brand messaging.
Accounts Payable Clerk
CertainTeed
Waco, Texas
09.1993 - 05.1994
- Processed vendor invoices for timely payments and accurate record-keeping.
- Reviewed payment requests for compliance with company policies and procedures.
- Utilized accounting software to track accounts payable transactions efficiently.
- Collaborated with internal teams to ensure accurate financial reporting and documentation.
- Assisted in monthly reconciliations of accounts to maintain accuracy in financial records.
- Assisted with month-end closing activities as needed.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
Accounts Payable Clerk
Input Solutions
Waco, Texas
01.1991 - 09.1993
- Processed vendor invoices for timely payments and accurate record-keeping.
- Reviewed payment requests for compliance with company policies and procedures.
- Utilized accounting software to track accounts payable transactions efficiently.
- Assisted in monthly reconciliations of accounts to maintain accuracy in financial records.
Education
High School Diploma -
Midway
Hewitt, TX05-1990
Skills
- Tenant relations
- Rental application assessment
- Billing resolution
- Customer service
- Payment collection
- Business administration
- Property management
- Administrative support
- Accounting operations
Timeline
Property Manager
Amy's Attic Self Storage
02.2025 - Current
Property Manager
Stacy Brooks Properties LLC.
07.2023 - 02.2025
Corporate Client Services Representative
Integ
02.2008 - 11.2012
Administrative Assistant
Edward Jones
10.2004 - 02.2008
Administrative Assistant
Raytheon, E-Systems
05.1996 - 10.1999
Accounts Payable Clerk
CertainTeed
09.1993 - 05.1994
Accounts Payable Clerk
Input Solutions
01.1991 - 09.1993
High School Diploma -
Midway