STEFANNY RUELAS
McAllen,TX
Summary
Dedicated store leader with strong skills in delegation and compliance. Known for building lasting customer relationships and optimizing inventory management, ready to leverage expertise to drive sales growth and enhance overall customer experience.
Overview
8
8
years of professional experience
Work History
Store Manager
EZPAWN
Mission, Texas
04.2017 - 07.2025
- Supervised daily store operations and maintained staffing levels.
- Ensured compliance with company policies and safety standards.
- Resolved customer inquiries and complaints effectively.
- Organized merchandise displays to optimize customer engagement.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Performed regular price checks to ensure competitive pricing.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Education
Bachelor of Arts - Film And Video Production
UNIVERSITY OF TEXAS PAN AMERICAN
Edinburg, TX12-2013
Skills
- Customer relationship management
- Delegation
- Building customer relationships
- Store presentation
- Multitasking
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Store Manager
EZPAWN
04.2017 - 07.2025
Bachelor of Arts - Film And Video Production
UNIVERSITY OF TEXAS PAN AMERICAN
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