Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stefano Cobo

Burbank,IL

Summary

At Chucks Restaurant, excelled as a Customer Service Associate by delivering outstanding customer support and resolving issues with empathy and efficiency. Demonstrated expertise in product knowledge and customer complaint resolution, significantly enhancing customer satisfaction. Skilled in team collaboration and problem-solving, consistently achieving high praise for service excellence.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Chucks Restaurant
05.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Education

High School Diploma -

Reavis High School
Burbank, IL
05-2022

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Customer complaint resolution
  • Product knowledge

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Associate

Chucks Restaurant
05.2024 - Current

High School Diploma -

Reavis High School

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Stefano Cobo