Stefany Lucero
Staten Island
Summary
Reliable and hardworking individual with strong communication and customer service skills. Quick learner who is eager to grow, contribute, and take pride in doing quality work
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
Work History
Hostess
Baci Restaurante
Staten Island
10.2025 - 11.2025
- Greeted and seated guests promptly upon arrival.
- Managed reservation system to ensure efficient table turnover.
- Coordinated with waitstaff to manage guest flow during peak hours.
- Provided menu information and answered guest inquiries effectively.
- Maintained cleanliness and organization of front-of-house areas.
- Communicated special requests to kitchen and service staff accurately.
- Ensured a welcoming atmosphere through friendly interactions with guests.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Deli Worker
Pastosa
Staten Island
02.2025 - 09.2025
- Prepared deli meats and cheeses following health and safety guidelines.
- Assisted customers with selecting products and answering inquiries.
- Maintained cleanliness of workstations and deli display cases.
- Operated slicers, scales, and other deli equipment safely.
- Handled cash transactions accurately during customer checkouts.
- Followed food safety guidelines when preparing sandwiches, salads and other deli items.
- Greeted customers in a friendly manner and provided excellent customer service.
Cleaner
ABA
Arlington
08.2022 - 01.2023
- Cleaned and sanitized assigned areas following company protocols.
- Operated cleaning equipment and maintained proper usage techniques.
- Restocked cleaning supplies to ensure availability during shifts.
Pizzeria
Pizza Patrón
Arlington
10.2020 - 04.2021
- Took customers orders in person and over the phone
- Operated cash register and processed cash and card payments
- Prepared pizzas and food items according to recipes
- Assisted with food prep
- Maintained cleanliness of kitchen and counters
- Followed good safety and sanitation guidelines
Cashier
La Michoacana Meat Market
Arlington
01.2020 - 08.2020
- Process customer transactions accurately and efficiently at the checkout station.
- Manage cash register operations, including handling cash and credit card payments.
- Maintain a clean and organized checkout area for optimal customer experience.
- Collaborate with team members to provide excellent customer service during busy hours.
- Communicate promotions and special offers to customers effectively during transactions.
Education
Winfree Academy High School
Arlington, Tx Skills
- Multitasking
- Reservation coordination
- Menu knowledge
- Customer engagement
- Sales and upselling
- Phone communication
- Organization and filing
- Time management
- Appointment scheduling
- Confidentiality and professionalism
- Handling payments and receipts
- Organization and cleanliness
Languages
Spanish
Native/ Bilingual
Timeline
Hostess
Baci Restaurante
10.2025 - 11.2025
Deli Worker
Pastosa
02.2025 - 09.2025
Cleaner
ABA
08.2022 - 01.2023
Pizzeria
Pizza Patrón
10.2020 - 04.2021
Cashier
La Michoacana Meat Market
01.2020 - 08.2020
Winfree Academy High School