Stefany Torres-Morales
Waco,TX
Summary
Accomplished in hospitality and customer service, demonstrated through impactful roles at 1424 Bistro and others, I excel in effective communication and attention to detail. Fluent in Spanish, I've fostered warm customer relationships and efficiently managed resources, significantly enhancing their experiences and operational success. My strong work ethic and teamwork abilities have consistently driven positive outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
1424 Bistro
06.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier
JvS Foodmart
04.2020 - Current
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Handled cash with high accuracy and took care to check bills for fraud.
Cleaning Crew Member
English Maids Cleaning Service
07.2023 - 05.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Shift Leader
Pizza Hut
10.2018 - 03.2021
- Gathered, organized and input information into digital database.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Associate Of Applied Science - Medical Assisting
McLennan Community College
Waco, TXHillsboro High School
Hillsboro, TX05.2018
Skills
- Strong Work Ethic
- Hospitality service expertise
- Supply Restocking
- Active Listening
- Effective Communication
- Teamwork and Collaboration
- Attention to Detail
Certification
- certified clinical medical assistant
Languages
Spanish
Native or Bilingual
Timeline
Cleaning Crew Member
English Maids Cleaning Service
07.2023 - 05.2024
Server
1424 Bistro
06.2023 - Current
Cashier
JvS Foodmart
04.2020 - Current
Shift Leader
Pizza Hut
10.2018 - 03.2021
Associate Of Applied Science - Medical Assisting
McLennan Community College
Hillsboro High School
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