Steffen Hemb
Salt Lake City,UT
Summary
Accomplished sales and customer service professional with over 10 years experience in consumer electronic and mobile devices. Seeking a position where I can contribute my experience in sales and superior customer service. Possess exceptional time management, problem solving, customer relations, and communication skills.
Overview
10
10
years of professional experience
Work History
Life Insurance Agent
American Income Life Insurance Company
Salt Lake City, UT
07.2022 - Current
- Maintained high standards of customer service by building relationships with clients.
- Obtained underwriting approval by completing application for coverage.
- Remained impartial in order to advise clients based on circumstances.
- Provided coverage option information to assist clients in protecting assets.
- Met with customers to provide information about available products and policies.
Mobile Sales Consultant
Best Buy
Park City, UT
01.2012 - 11.2021
- Solved customer challenges by offering relevant products and services.
- Recommended accessories and complementary purchases to boost revenue.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Selected correct products based on customer specifications and explained details and functionality of each.
- Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
- Identified opportunities to further business transactions via upselling and cross-selling.
Education
Business - Completed 60 Credits
Skills
- Customer Service
- Sales Expertise
- Product line knowledge
- Cash register operation
- Analytical and Critical Thinking
- Flexible and Adaptable
- Teamwork and Collaboration
- Attention to Detail
- Maintenance and Repair
- Computer Hardware Knowledge
- Help Desk Support
- Technical Support
Timeline
Life Insurance Agent - American Income Life Insurance Company
07.2022 - Current
Mobile Sales Consultant - Best Buy
01.2012 - 11.2021
Utah Valley University - , Business - Completed 60 Credits
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