Stefone Reese
Decatur,MI
Summary
Dynamic customer service, clerical, and talent acquisition specialist with a proven track record in optimizing operational efficiency and streamlining communication processes. Expertise in identifying and engaging top-tier professionals while ensuring seamless program operations. Demonstrated success in enhancing team dynamics and elevating client satisfaction through strategic administrative support. Committed to driving results and fostering collaborative environments that contribute to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Georgia Regional Hospital
Decatur Ga
12.2023 - Current
- Serving as an Admin Assistant, I make sure all tasks are completed on time. My duties are as follows
- Coordinating patient scheduling, managing appointment calendars effectively and answering unit calls.
- Assisting healthcare staff with administrative tasks and documentation preparation.
- Managed communication and documentation processes, including legal documents, sending emails, scanning documents, filing records, maintaining documentation, auditing files, and scheduling staff meetings and appointments.
- Facilitated communication between departments to streamline operations.
- Verifying insurance.
Salon Manager
Halo Hair Salon
12.2020 - 01.2023
- Handled inbound calls, managed email correspondence, and scheduled appointments to optimize client flow.
- Conducted inventory counts, processed payments, and maintained electronic scheduling and customer records for efficient facility operations.
- Delivered customer service, supported team members, and ensured protection of private and confidential information.
- Managed recruitment processes to attract and hire qualified professionals, delivery of employment services.
HR Assistant
Columbia Tower
Atlanta Ga
02.2019 - 09.2019
- Assisted with payroll functions by processing transactions, addressing employee inquiries, resolving processing errors, and distributing checks to ensure timely payment.
- Documented and updated information, maintained records, and operated office equipment to support efficient office operations.
- Managed filing system, responded to phone inquiries, and followed up with potential employees to facilitate recruitment process.
- Guided new employees through the initial introduction to the company, presenting presentations, covering aspects like company culture, policies, procedures, benefits, and introductions to key personnel.
Education
Medical Administrative Assistant -
Ultimate Medical Academy
Clearwater, FL02-2021
HS Diploma - undefined
Maynard Jackson High School
Atlanta, GA03-2016
Skills
- Medical Records Management
- Patient Registration
- Administrative support
- Typing skills with a minimum of 35 wpm and good communication skills
- Customer service
- Time management
- Appointment scheduling
- Staff education and training
- Team leadership
- Relationship building
- Conflict resolution
- Business planning
Certification
- CMAA - Certified Medical Administrative Assistant
Timeline
Administrative Assistant
Georgia Regional Hospital
12.2023 - Current
Salon Manager
Halo Hair Salon
12.2020 - 01.2023
HR Assistant
Columbia Tower
02.2019 - 09.2019
HS Diploma - undefined
Maynard Jackson High School
Medical Administrative Assistant -
Ultimate Medical Academy