Summary
Overview
Work History
Education
Skills
Awards
Certification
Languages
Timeline
Generic

STEHPANY ZAVALA

Streamwood,IL

Summary

Dedicated and compassionate professional with experience in personal caregiving, CNA services, and customer-focused roles. Skilled in delivering exceptional support, managing time effectively, and building strong relationships. Proven ability to exceed expectations, resolve issues professionally, and contribute to team success across diverse environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Caregiver

Encore Village
06.2024 - Current
  • Assists veteran clients with physical, developmental, & emotional needs.
  • Encourages patients to participate in their regular ADL's.
  • Constantly being aware when patients are eating, makes sure they don't choke.
  • Actively worked with patients' families and other healthcare professionals to achieve the best possible care for the patient.

Clinical Hours (CNA SCHOOL)

Avantara Park Ridge
03.2024 - 04.2024
  • Demonstrated accomplishment in patient care and safety.
  • Gained an understanding of detailing clinical rotations.
  • Followed Charge Nurse, LPN, RN's instructions for patients.
  • Demonstrated high quality patient care.
  • Performed all of the residents' care functions.

Production Specialist

Abbott - Volt
10.2021 - 06.2022
  • Learned to use palletizers and a weight machine in the back of the hub to make sure its weight meets expectation.
  • Operated machines to meet the company's goals.
  • Communicated with team members, line lead, and supervisors regarding machines efficiency and product qualities.
  • Kept the hub I was in fully stocked on supplies for machine operators. (Water Spider)
  • Followed operating procedures and safety guidelines.

Receptionist

Rose Women's Medical Center
07.2021 - 10.2021
  • Kept the front desk very professional and clean.
  • Welcome guests in a friendly manner and make sure they feel like they're in a safe environment.
  • Learned to use date tables, personal files, and other technology sites to manage the count of every patient.
  • Provided professional services to patients and made sure to answer questions in a professional manner.
  • Successfully handled more than 45+ phone calls, text messages, emails, and voicemails.
  • Kept front fully stocked at all times.

Education

Certified Nursing Assistant -

Career Option Inc
Park Ridge, IL
04.2024

High School -

Hoffman Estates High School
Hoffman Estates, IL
05.2021

Skills

  • Strong work ethic
  • Creativity
  • Ability to work under pressure
  • Organizational skills
  • Punctuality
  • Adaptability skills
  • Social interaction
  • Bathing assistance
  • Meal preparation

Awards

  • Member Of The National Honor Society
  • Certificate Of Nursing Assistant School

Certification

Certified Nursing Assistant (CNA) certification, earned through my nursing education and hands-on clinical experience.

Languages

Spanish
Native or Bilingual

Timeline

Personal Caregiver

Encore Village
06.2024 - Current

Clinical Hours (CNA SCHOOL)

Avantara Park Ridge
03.2024 - 04.2024

Production Specialist

Abbott - Volt
10.2021 - 06.2022

Receptionist

Rose Women's Medical Center
07.2021 - 10.2021

High School -

Hoffman Estates High School

Certified Nursing Assistant -

Career Option Inc
STEHPANY ZAVALA