Stella Chiodi
Murrieta,CA
Summary
Motivated student seeking opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Las Brisas OB/GYN
Murrieta, United States
05.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Entered customer data into room system and updated information whenever patrons changed rooms.
Pet Sitter
Neighbors House
Murrieta, United States
03.2021 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email and text.
Babysitter
Neighbors House
Murrieta, United States
01.2020 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Tutor
Murrieta Mesa High School
Murrieta, United States
05.2022 - 06.2022
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Teacher's Assistant
Thompson Middle School
Murrieta, CA
08.2018 - 06.2019
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Provided support to help students with special needs learn and grow.
Education
No Degree - High School
Murrieta Mesa High School
Murrieta, CASkills
- Visitor and Customer Relations
- Front Desk Operations
- Data Research and Analysis
My Hobbies are Fashion, travelling and spending time with friends, family and Cooper my dog our
I love keeping up with tends and also make my friends look their best. My mother asks me about fashion advise non stop.
My family used to travel a lot during vacations, mostly Europe because my mother is from Switzerland, my father Italian and they want to make sure I know my roots.
Timeline
Front Desk Receptionist
Las Brisas OB/GYN
05.2022 - Current
Tutor
Murrieta Mesa High School
05.2022 - 06.2022
Pet Sitter
Neighbors House
03.2021 - Current
Babysitter
Neighbors House
01.2020 - Current
Teacher's Assistant
Thompson Middle School
08.2018 - 06.2019
No Degree - High School
Murrieta Mesa High School
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