Stella Guio
Silver Spring,MD
Summary
- Bilingual, English and Spanish (Both Native)
- Proficient in the MS Word, MS Excel, Access, OneNote, Adobe Elements, and QuickBooks Pro
- Ability to analyze, prioritize and schedule multiple projects at once to complete by required deadlines
- Team worker who is able to adapt in a highly dynamic and changing situations
- Public Speaking
- Expertise in surveillance/ Diligent Observer
Overview
12
12
years of professional experience
1
1
Certification
Work History
Supervisor
Allied Universal Security Services
11.2018 - Current
- Oversees daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Reduces employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Collaborates with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducts performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Administers Visitor Management System.
- Implements Post Orders and Quick Reaction Checklist (QRCs).
- Investigates security infractions/violations and prepares reports specifying the potential for loss or compromise and the associated risk to the program(s)
- Coordinates with Facilities for maintenance and construction enhancements.
- Liaison with Allied Universal and AST to ensure site of security guards, training, recruitment, staffing, work schedules and monthly scorecards.
Security/ Receptionist/ Office Administrator/ Shipping and Receiving
Raytheon AST, Allied Universal
01.2015 - 11.2018
- Verified citizenship for visitors and contractors
- Submitted background checks for contractors through VRS system
- Attended to security needs effectively (disturbances/ SCIF alarms) during and after business hours
- Managed escorted visitors, contractors, and foreign nationals to align with Raytheon AST and Allied Universal’s security policy and procedures
- Generated, organized, and secured all daily activity reports
- Investigated all incidents during on and off work hours
- Enforced company’s policies, and procedures with company employees and guests
- Used the lobby registration program (Lobby Reg) to issue track badges to employees, corporate affiliates, customers, visitors, and foreign nationals
- Administrated and coordinates security procedures on to new officers
- Inspected incoming and outgoing shipments
- Submitted visitors through background investigations
- Ordered catering for executive conferences
- Synchronized offsite employee badges to the onsite building access
- Monitored CCTV to check for suspicious activities.
Receptionist/ Office Administrator/ Shipping and Receiving
Raytheon AST, Echelon Security
06.2012 - 12.2015
- Provided effective customer support to visitors and employees
- Maintained liaison with other Raytheon AST sites when needed
- Developed and implemented procedures regarding guard and receptionist duties
- Restocked office supplied and first aid
- With monthly briefings to ensure job duties were done in accordance to standard security policy and procedures
- Advised security of suspicious phone calls and activities
- Reported any building issues to property management
- Scheduled conference rooms for employee meetings, luncheons, proposals, etc
- Coordinated conferences for internal and external employees
- Answered inquiries from employees via email and telephone about work related concerns
- Assisted and administrated employees with any facilities concerns or issues that arise
- Obtained weekly inventory on all visitor, employee, and contractor badges
- Administrated shipping and receiving duties for the building including logging in all packages received, ensured safe delivery to recipients, and scanned and sent all packing slips to accounts payable
- Used the PA system.
Skills
- Business Development
- Inventory Control
- Schedule development
- Process Improvement
Certification
- Security Guard Certification- State Maryland
- First Aid/CPR/AED Certification
- Import and Export Control Training
- PIIPOL100WB Training
- PII001 Training
- European Imports and Exports Control Training
- MSO Certification
- NISPOM Training
Clearance Determined
10/01/15
Clearance
SECRET
Timeline
Supervisor
Allied Universal Security Services
11.2018 - Current
Security/ Receptionist/ Office Administrator/ Shipping and Receiving
Raytheon AST, Allied Universal
01.2015 - 11.2018
Receptionist/ Office Administrator/ Shipping and Receiving
Raytheon AST, Echelon Security
06.2012 - 12.2015
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