Stella Herrera

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• Collected copays to facilitate timely registration and service delivery
• Register account in a timely manner
• Obtained consents and insurance cards from patients for accurate processing

Verified patient insurance details to ensure eligibility and coverage

• Assisted co-workers during busy periods to provide excellent customer service.
• Consistently met daily performance goals set by management team members.
• Schedule patients for services.
• Assisted patients with appointment scheduling and information inquiries.

• Identified and communicated deficiencies for timely correction by physician
• Ensured timely receipt of patient records for accurate medical documentation
• Assembled and scanned patient records to maintain organized and accessible medical files
• Engaged in regular meetings and training sessions to improve skills.

• Delivered exceptional customer service, enhancing guest satisfaction
• Oversaw meal preparation and service, ensuring quality and adherence to standards
• Delivered friendly support to customers during interactions
• Managed daily deposits, ensuring accuracy and accountability
• Accurately gathered and reconciled daily cash deposits
• Supervised daily food service operations in a healthcare environment.

• Delivered exceptional customer service, enhancing guest satisfaction and loyalty
• Ensured employees are following proper preparation and sanitation guidelines
• Monitored employee adherence to preparation and sanitation guidelines, ensuring compliance and food safety
• Coordinated daily employee assignments and work schedules to optimize workflow and service delivery
• Provided excellent customer service
• Examined daily deposits for accuracy