Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stella Orozco

West Covina,United States

Summary

Exceptional Operations Manager and talented leader with 9 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Manager

Ulta Beauty Inc.
07.2021 - Current
  • Leading an high-performing team comprised of the Merchandise Manager along with Beauty Advisors and Task Associates, responsibilities include all aspects of store operations, including realignments, planograms and inventory life cycle-related processes.
  • Currently support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, succession planning, and individual development plans to enable continuous development and drive sales performance.
  • Supporting continuous improvement flow by influencing adoption of company initiatives and technology, communicating expectations, and ensuring execution of all store tasks.
  • Leverages store forecast and payroll budgets to support with store scheduling needs and to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within payroll budget.

Merchandise Manager

Ulta Beauty Inc.
12.2020 - 07.2021
  • Guides a team of Task Associates and is accountable for supporting operations of a retail store, including shipment process, replenishment, omni-channel, price changes, and markdowns.
  • Drives store’s business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures and compliance standards)
  • Review, analyze, and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner.

Department Supervisor

Kohls Inc
06.2015 - 12.2020
  • Promoted a culture of continuous improvement through frequent process reviews, had an open dialogue among team members about potential enhancements, and proactive implementation of changes.
  • Provided direction and supervised associates to support a sales driving culture while focusing on creating a consistent customer experience. Engaged and connected with our customers by providing excellent customer service through a hospitality mentality approach
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help department evolve and grow.

Education

Associate Degree For Transfer - Business Administration

Mt. San Antonio College
Walnut

Skills

    Inventory Management

undefined

Certification

Google Project Management: Professional Certificate

Timeline

Google Project Management: Professional Certificate

09-2023

Operations Manager

Ulta Beauty Inc.
07.2021 - Current

Merchandise Manager

Ulta Beauty Inc.
12.2020 - 07.2021

Department Supervisor

Kohls Inc
06.2015 - 12.2020

Associate Degree For Transfer - Business Administration

Mt. San Antonio College

Similar Profiles

CREATE PROFILE
Stella Orozco