Costumer Service
Relyance Bank
08.2023 - 01.2024
- Resolved problems, improved operations and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
- Provided professional services and support in dynamic work environments.
- Managed high-pressure situations during peak hours, maintaining focus on efficient service and consistent product quality.
- Overcame objections with expert knowledge of services and persuasive communication skills.
- I took around 40-60 calls within 5 hours and had to work with costumers face to face.