Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Stellamai Harris

Madison,GA

Summary

Enthusiastic PSR motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.

Overview

23
23
years of professional experience

Work History

PATIENT CARE COORDINATOR

Premier Kids Care
08.2022 - 09.2023
  • Request documentation from endocrinologist office for patients, Request Prior Authorization for Prescriptions, document and update customer records based on interactions and develop and maintain a knowledge base of the evolving product and services.

PSR

United Digestive
09.2023 - Current
  • Welcome and Direct patients, field patient questions, assist patients with paperwork, manage patient complaints and feedback, supervise patient intake procedures and schedule patients with Atlanta gastroenterologist.

Teacher's Assistant

Shining Stars Academy
08.2001 - 12.2023
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Studied and implemented latest information on specific subjects and learning strategies.
  • Maintained laboratory safety by demonstrating equipment and techniques.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.

CNA

Private Duty Care
01.2014 - 08.2023
  • Vital sign monitoring, cooking and light housekeeping, emotional support, patient record maintenance, assist with patient mobility and communicate with patient care providers.

Volunteer

American Income Life Insurance Company
11.2020 - 11.2022
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Guided troubled individuals to tools and resources necessary for healing.
  • Coordinated with different service providers to meet clients' individual needs.

Education

Some College -

University of Phoenix
09.2009

Skills

  • Customer Service
  • Problem Solving Skills
  • Communication
  • Patient Education
  • Medical History Documentation
  • Sterilization procedures
  • Risk Management
  • Patient Intake

Personal Information

Title: Business Analyst

Timeline

PSR

United Digestive
09.2023 - Current

PATIENT CARE COORDINATOR

Premier Kids Care
08.2022 - 09.2023

Volunteer

American Income Life Insurance Company
11.2020 - 11.2022

CNA

Private Duty Care
01.2014 - 08.2023

Teacher's Assistant

Shining Stars Academy
08.2001 - 12.2023

Some College -

University of Phoenix
Stellamai Harris