Stellamai Harris
Madison,GA
Summary
Enthusiastic PSR motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
23
23
years of professional experience
Work History
PATIENT CARE COORDINATOR
Premier Kids Care
08.2022 - 09.2023
- Request documentation from endocrinologist office for patients, Request Prior Authorization for Prescriptions, document and update customer records based on interactions and develop and maintain a knowledge base of the evolving product and services.
PSR
United Digestive
09.2023 - Current
- Welcome and Direct patients, field patient questions, assist patients with paperwork, manage patient complaints and feedback, supervise patient intake procedures and schedule patients with Atlanta gastroenterologist.
Teacher's Assistant
Shining Stars Academy
08.2001 - 12.2023
- Supported classroom maintenance and upkeep, organizing books and materials.
- Studied and implemented latest information on specific subjects and learning strategies.
- Maintained laboratory safety by demonstrating equipment and techniques.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
CNA
Private Duty Care
01.2014 - 08.2023
- Vital sign monitoring, cooking and light housekeeping, emotional support, patient record maintenance, assist with patient mobility and communicate with patient care providers.
Volunteer
American Income Life Insurance Company
11.2020 - 11.2022
- Maintained clean, neat, and operational facilities to serve program needs.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Guided troubled individuals to tools and resources necessary for healing.
- Coordinated with different service providers to meet clients' individual needs.
Education
Some College -
University of Phoenix
09.2009
Skills
- Customer Service
- Problem Solving Skills
- Communication
- Patient Education
- Medical History Documentation
- Sterilization procedures
- Risk Management
- Patient Intake
Personal Information
Title: Business Analyst
Timeline
PSR
United Digestive
09.2023 - Current
PATIENT CARE COORDINATOR
Premier Kids Care
08.2022 - 09.2023
Volunteer
American Income Life Insurance Company
11.2020 - 11.2022
CNA
Private Duty Care
01.2014 - 08.2023
Teacher's Assistant
Shining Stars Academy
08.2001 - 12.2023
Some College -
University of Phoenix
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