Stephan Chism
Centennial
Summary
Proven Retail Parts Professional with a solid background at Advance Auto Parts, excelling in customer service and inventory control. Demonstrated ability to increase sales through effective merchandising and relationship building. Known for exceptional teamwork, problem-solving abilities, and a flexible schedule, contributing to a significant improvement in customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Sales Associate
Advance Auto Parts
01.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Parts Professional
Advance Auto Parts
09.2022 - 11.2023
- Coordinated with other departments to resolve customer concerns quickly and effectively when necessary.
- Implemented promotional strategies that increased overall sales performance within the department.
- Provided technical support for customers seeking guidance on installation or usage of purchased parts.
- Developed strong relationships with suppliers to ensure timely delivery of products at competitive prices.
Delivery Driver
Advance Auto Parts
02.2021 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
GED,High School Diploma -
Arapahoe High School
Littleton, CO05.2017
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Relationship Building
- Exceptional customer service
- Outgoing Personality
- Flexible Schedule
- Cash Handling
- Stocking and Receiving
- Conflict Resolution
- Store Opening and Closing
- Sales expertise
- Merchandising knowledge
- Building rapport
- Inventory Control
- Merchandise Display
- Friendly and Helpful
- Honest and Dependable
Timeline
Retail Parts Professional
Advance Auto Parts
09.2022 - 11.2023
Delivery Driver
Advance Auto Parts
02.2021 - 09.2023
Sales Associate
Advance Auto Parts
01.2020 - Current
GED,High School Diploma -
Arapahoe High School
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