Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager
Stephani Edgren

Stephani Edgren

Holdrege,NE

Summary

Service-oriented and resourceful with in-depth clinical skills and assessment training. Gifted Interpreter with aptitude for conveying emotion, style and content of Spanish speakers. Bringing in-depth knowledge of cultural context and idiosyncrasies. Proven to provide translations quickly and accurately developed over 10 years of experience.

Overview

10
10
years of professional experience

Work History

Patient Care Technician

Phelps Memorial Health Center
10.2018 - 06.2022
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assembled admissions pages and added new pages to patients' charts.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.

Welcome Center Associate

Don Sjogren Community YMCA
08.2016 - 10.2018
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Managed over 100 calls per day.

Certified Nursing Assistant

Holdrege Memorial Homes
09.2013 - 12.2017
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels

Education

Associate in Interpretation - Language Interpretation And Translation

Hastings Community College
Hastings, NE
12.2018

Skills

  • Customer service
  • Teamwork
  • Communication
  • Organization
  • Problem solving
  • Interpersonal Skills
  • Time management skills
  • Excellent at multi tasking
  • Detail orientated
  • Bilingual (Spanish & English)

Languages

Spanish

Timeline

Patient Care Technician

Phelps Memorial Health Center
10.2018 - 06.2022

Welcome Center Associate

Don Sjogren Community YMCA
08.2016 - 10.2018

Certified Nursing Assistant

Holdrege Memorial Homes
09.2013 - 12.2017

Associate in Interpretation - Language Interpretation And Translation

Hastings Community College
Stephani Edgren