Stephania charles
Hospitality Manager
0rlando,FL
Summary
Dedicated housekeeper with experience at Disney, skilled in advanced cleaning techniques and laundry management. Proven ability to enhance guest satisfaction through meticulous attention to detail and effective teamwork. Recognized for maintaining pristine environments and ensuring high standards of cleanliness, contributing to a welcoming atmosphere for all guests.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Housekeeper
Disney
11.2020 - 07.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
High School Diploma -
College Gilbert Albert
Haiti 05.2001 -
Skills
Cleaning techniques
Housekeeping
Laundry management
Teamwork
Residential cleaning
Guest relations
Bed making proficiency
Accomplishments
- Supervised team of staff members.
Certification
Hospitality Today: an Introduction
Timeline
Hospitality Today: an Introduction
02-2025
Housekeeper
Disney
11.2020 - 07.2023
High School Diploma -
College Gilbert Albert
05.2001 -