Stephania Griffith
Bradenton,FL
Summary
Dynamic Lead Pharmacy Technician with extensive experience at Publix, excelling in pharmacy operations management and staff development. Proven track record in resolving complex issues and enhancing workflow efficiency. Skilled in medication dispensing and committed to promoting teamwork, ensuring compliance, and improving organizational systems for optimal productivity.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Publix
01.2019 - Current
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Developed and implemented improvements to pharmacy organization system.
Lead Pharmacy Technician
Walmart
Bradenton, FL
04.2016 - 12.2019
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Managed opening and closing duties for pharmacy.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
Pharmacy Technician
MCR Health Services
Bradenton, FL
05.2013 - 03.2016
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Education
State College of Florida
Bradenton, FLSkills
- Pharmacy operations management
- New hire onboarding
- Staff development
- Medicare and medicaid process
- Wholesale ordering
- Heartsaver first aid CPR AED (first aid CPR AED)
- Vaccine administration
- Medication dispensing
- Data entry
Certification
Nationally certified pharmacy technician
Certified immunizer
Timeline
Lead Pharmacy Technician
Publix
01.2019 - Current
Lead Pharmacy Technician
Walmart
04.2016 - 12.2019
Pharmacy Technician
MCR Health Services
05.2013 - 03.2016
State College of Florida