Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephania Zamora

Fredericksburg,VA

Summary

Dynamic and detail-oriented professional with extensive experience at Walmart, excelling in customer service and cash handling. Proven ability to enhance shopping experiences through effective communication and problem-solving. Recognized for reliability and a strong work ethic, consistently achieving high customer satisfaction and efficient order management.

Overview

1
1
year of professional experience

Work History

Online Personal Shopper

Walmart
Fredericksburg, VA
04.2025 - 10.2025
  • Assisted customers in selecting products based on preferences and needs.
  • Utilized Walmart's online shopping platform to manage customer orders efficiently.
  • Communicated with customers to resolve inquiries and enhance shopping experience.
  • Collaborated with team members to ensure timely order fulfillment and delivery.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Staged, prepped and dispensed orders

Cashier

Walmart
Fredericksburg, VA
11.2025 - 05.2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and selections to enhance shopping experience.
  • Maintained clean and organized checkout area to ensure safety and accessibility.
  • Collaborated with team members to manage inventory and stock shelves effectively.
  • Handled cash and electronic payments accurately, ensuring proper till reconciliation.
  • Adapted quickly to new policies and procedures to maintain compliance with store standards.
  • Resolved customer concerns promptly, contributing to positive shopping experiences.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Business Administration And Management

Germana Community College
Fredericksburg, VA
05.2029

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Reliability and punctuality
  • Written and verbal communication
  • Conflict resolution
  • Complex Problem-solving
  • POS systems
  • Attention to detail
  • Proficient in software
  • Multitasking and organization
  • Honest and dependable

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Walmart
11.2025 - 05.2026

Online Personal Shopper

Walmart
04.2025 - 10.2025

Bachelor of Science - Business Administration And Management

Germana Community College
Stephania Zamora