Stephania Zamora
Fredericksburg,VA
Summary
Dynamic and detail-oriented professional with extensive experience at Walmart, excelling in customer service and cash handling. Proven ability to enhance shopping experiences through effective communication and problem-solving. Recognized for reliability and a strong work ethic, consistently achieving high customer satisfaction and efficient order management.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Walmart
Fredericksburg, VA
04.2025 - 10.2025
- Assisted customers in selecting products based on preferences and needs.
- Utilized Walmart's online shopping platform to manage customer orders efficiently.
- Communicated with customers to resolve inquiries and enhance shopping experience.
- Collaborated with team members to ensure timely order fulfillment and delivery.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Staged, prepped and dispensed orders
Cashier
Walmart
Fredericksburg, VA
11.2025 - 05.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Maintained clean and organized checkout area to ensure safety and accessibility.
- Collaborated with team members to manage inventory and stock shelves effectively.
- Handled cash and electronic payments accurately, ensuring proper till reconciliation.
- Adapted quickly to new policies and procedures to maintain compliance with store standards.
- Resolved customer concerns promptly, contributing to positive shopping experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Business Administration And Management
Germana Community College
Fredericksburg, VA05.2029
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Reliability and punctuality
- Written and verbal communication
- Conflict resolution
- Complex Problem-solving
- POS systems
- Attention to detail
- Proficient in software
- Multitasking and organization
- Honest and dependable
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Walmart
11.2025 - 05.2026
Online Personal Shopper
Walmart
04.2025 - 10.2025
Bachelor of Science - Business Administration And Management
Germana Community College