Stephanie Arp
Sidney,NE
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
13
13
years of professional experience
Work History
Customer Service Cashier
Safeway
Sidney, NE
01.2023 - 03.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
Associate
Walmart
Sidney, NE
08.2019 - 05.2022
- Helped customers locate items within the store using the inventory system.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Processed shipments received from vendors according to established protocols.
- Verified credit card charges against purchase receipts for accuracy.
Supervisor
Walmart
Socorro, NM
01.2017 - 08.2019
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Customer Service Representative
AT&T
Las Cruces, NM
03.2011 - 06.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Associate of Arts - Social Welfare
SNHU
Manchester, NH05-2016
Skills
- Customer Relations
- Cash Counting
- Customer Assistance
- Customer Engagement
Custom
- I am an outgoing engaging person with a knack for understanding peoples needs. I always look out for both the customers needs and company beliefs.
Timeline
Customer Service Cashier
Safeway
01.2023 - 03.2024
Associate
Walmart
08.2019 - 05.2022
Supervisor
Walmart
01.2017 - 08.2019
Customer Service Representative
AT&T
03.2011 - 06.2016
Associate of Arts - Social Welfare
SNHU
Similar Profiles
Daniel GibsonDaniel Gibson
Sales Associate at SafewaySales Associate at Safeway
Jared FariasJared Farias
Courtesy Clerk at SafewayCourtesy Clerk at Safeway
BETH SUNDAHLBETH SUNDAHL
Pharmacy Manager at SafewayPharmacy Manager at Safeway
Fernando OrtizFernando Ortiz
Night Crew Member at SafewayNight Crew Member at Safeway
Nicholas DewittNicholas Dewitt
Network Technician II / Fiber Splicer at Highline Services, LLCNetwork Technician II / Fiber Splicer at Highline Services, LLC