Stephanie Bennett
Salt Lake City,UT
Summary
Dynamic sales and customer service professional with a proven track record at Hilton Garden Inn Hotel. Expert in relationship building and customer engagement, driving loyalty and repeat business. Skilled in sales strategy development and active listening, consistently enhancing service quality and optimizing inventory management for improved efficiency.
Overview
12
12
years of professional experience
Work History
Salesperson
Hilton Garden Inn Hotel
03.2014 - 03.2021
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Food and Beverage Manager
Hilton Garden Inn Hotel
02.2013 - 2014
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Maintained highest standards for beverage quality and service.
Food and Beverage Supervisor
University Park Marriott
01.2009 - 02.2013
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
Education
Diploma -
Eldorado High School
Las Vegas, NV07.2009
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Networking
- Sales process
- Sales strategy development
- Active listening
- Speedy typing
- Document typing and formatting
Timeline
Salesperson
Hilton Garden Inn Hotel
03.2014 - 03.2021
Food and Beverage Manager
Hilton Garden Inn Hotel
02.2013 - 2014
Food and Beverage Supervisor
University Park Marriott
01.2009 - 02.2013
Diploma -
Eldorado High School
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