Stephanie Berry
Fort Worth,TX
Overview
10
10
years of professional experience
Work History
Cashier
820 Liquor
06.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
711 Gas Station
02.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Upsold additional products and services to customers, increasing revenue.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Waitress
Sea Food Comapany
04.2015 - 12.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Waitress
Harrisons Landing
06.2014 - 04.2015
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Education
High School Diploma -
Western Hills High School
Fort Worth, TX06.2008
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Order Taking
- Organizational abilities
- Professionalism and Courtesy
- Conflict Resolution
- Merchandise Restocking
- POS system operations
- Staff Training
- Inventory Control
Timeline
Cashier
820 Liquor
06.2023 - 12.2023
Cashier
711 Gas Station
02.2023 - 05.2023
Waitress
Sea Food Comapany
04.2015 - 12.2017
Waitress
Harrisons Landing
06.2014 - 04.2015
High School Diploma -
Western Hills High School
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