Stephanie Blanco
Holland
Summary
Dynamic customer service professional with experience at Quality Car Wash and Northside Don Petrino’s Pizzeria. Proven ability in drawer balancing and building customer relations, driving repeat business through exceptional service. Recognized for attention to detail and mentoring staff, consistently enhancing the customer experience and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cashier
Quality Car Wash
05.2024 - Current
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Restaurant Hostess
Northside Don Petrino’s Pizzeria
02.2023 - 05.2024
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
Education
No Degree - N/A
West Ottawa High School
Holland, MI05.2026
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Order packaging
- Attention to detail
- Customer relations
- Staff mentoring
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Volunteer Work
- Youth Development Programs
- Music
- Committed to improving personal fitness through regular participation in Tang Soo Do
Timeline
Cashier
Quality Car Wash
05.2024 - Current
Restaurant Hostess
Northside Don Petrino’s Pizzeria
02.2023 - 05.2024
No Degree - N/A
West Ottawa High School