Stephanie Boudrie
Tempe,AZ
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating guest needs to facilitate seamless dining experiences. Adept in both guest facing, and back of house positions, driven by a desire to learn and create memorable experiences for any and all guests. Successful leader, facilitating standardized work environment and flow. Fulfilled by hard work that results in growth and an expansion of skills, always striving to learn and push service to full potential.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Culinary Dropout
Gilbert, AZ
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Assistant Manager
Candle Chemistry
Gilbert, AZ
10.2022 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Server/Bartender/Line Cook
Red Robin Gourmet Burgers And Brews
Gilbert, AZ
03.2021 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Server/Line Cook/Prep Cook/Shift Lead
Sauce Pizza And Wine
Queen Creek, AZ
11.2019 - 03.2021
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Primavera Online
Chandler, AZ04.2021
Skills
- Beverage Preparation
- Safe Food Handling
- Table Setting
- Food Running
- Menu Memorization
- Food and beverage pairings
- Suggestive Selling
- Food safety practices
- Cleanliness standards
- Problem-Solving
- Effective Communication
- Attention to Detail
- Supply Restocking
- Table Bussing
- Guest Engagement
- Cash Handling
- Professional Appearance
- Food safety understanding
- Point of sale operation
- Hospitality service expertise
- High-volume dining
Certification
Food Safety and Handling Certification
Title 4 Liquor Certification
Timeline
Server
Culinary Dropout
04.2023 - Current
Assistant Manager
Candle Chemistry
10.2022 - 04.2023
Server/Bartender/Line Cook
Red Robin Gourmet Burgers And Brews
03.2021 - 10.2022
Server/Line Cook/Prep Cook/Shift Lead
Sauce Pizza And Wine
11.2019 - 03.2021
High School Diploma -
Primavera Online