STEPHANIE BOWEN GONZALEZ
San Marcos,CA
Summary
People-focused HR professional with 5+ years of experience supporting the full employee lifecycle, including onboarding, offboarding, HRIS administration, compliance, employee records, reporting, and compensation auditing. Known for wearing multiple hats, improving processes, maintaining accurate data, and partnering with employees and leadership to keep HR operations running efficiently. Data-driven and detail-oriented with a strong ability to adapt, solve problems, and support both employees and organizational goals.
Overview
7
7
years of professional experience
Work History
HUMAN RESOURCES SPECIALIST II
Orion Lending
San Diego, CA
04.2025 - Current
- Manage full-cycle onboarding for 100+ new hires annually, partnering with managers and cross-functional stakeholders to ensure compliance, operational efficiency, and a positive employee experience.
- Oversee background screenings, I-9 verification, HR documentation, HRIS setup, training assignments, and new-hire communications in accordance with company policies and employment regulations.
- Manage 50+ annual employee separations, coordinating documentation, final pay and PTO communications, benefits termination, equipment retrieval, exit interviews, and system access deactivation.
- Support workforce administration through timekeeping, HR notifications, employee documentation, and benefits administration while maintaining data accuracy and policy compliance.
- Administer merit increases, bonuses, and promotional pay adjustments in Paylocity; prepare compensation letters and maintain accurate compensation records.
- Develop and maintain SOPs for onboarding and offboarding workflows in Paycom and Paylocity; create step-by-step guides in Tango and Microsoft Word to support process consistency and knowledge transfer.
- Maintain the master position listing, ensuring position titles and codes remain accurate as positions are created or updated.
- Oversee Appreciation Station administration and data audits.
HUMAN RESOURCES SPECIALIST
Orion Lending
San Diego, CA
04.2023 - 04.2025
- Managed the live onboarding tracker to monitor new-hire progress, required tasks, and onboarding status.
- Maintained employee records and digital documentation in Paycom with a strong focus on data accuracy.
- Supported onboarding coordination across departments to deliver a consistent and positive new-hire experience.
- Managed an HR shared inbox supporting 300+ employees, resolving inquiries related to benefits, payroll, timekeeping, and FMLA.
HUMAN RESOURCES COORDINATOR
Orion Lending
San Diego, CA
04.2022 - 04.2023
- Supported timecard administration and supervisor punch notifications.
- Entered and maintained new-hire information in Paycom, ensuring accurate employee records.
- Responded to general HR questions through the HR shared inbox.
- Conducted background screenings and verified I-9 documentation in compliance with E-Verify requirements.
- Generated and distributed daily, weekly, and bi-weekly HR reports supporting operational and compliance initiatives.
- Communicated garnishment notices and provided appropriate employee guidance.
LEARNING & DEVELOPMENT ADMINISTRATOR
Ace Parking
San Diego, CA
12.2019 - 12.2020
- Processed compliance reports and notified employees with overdue requirements.
- Assisted employees with compliance-course questions and navigation.
- Scheduled in-person I-9 meetings and processed new-hire identification documents for the recruiting team.
- Processed and sorted expense reports; supported in-person new-hire orientations as needed.
- Recorded and distributed detailed daily meeting minutes to departments.
CUSTOMER SERVICE REPRESENTATIVE
Mor Furniture For Less
San Diego, CA
01.2021 - 04.2022
- Resolved customer inquiries and complaints with professionalism and patience.
- Coordinated deliveries and scheduled appointments for furniture setup.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Skills
- Onboarding & Offboarding
- HRIS Administration
- Employee Records
- Compensation Administration
- HR Data Analysis
- HR Operations
- Regulatory Compliance
- Employment Law Knowledge
- Performance Management
- Process Improvement
- HR policies and procedures
- Process documentation
- Microsoft Office Suite
- Problem solving
- Employee Relations
- Punctuality and reliability
Timeline
HUMAN RESOURCES SPECIALIST II
Orion Lending
04.2025 - Current
HUMAN RESOURCES SPECIALIST
Orion Lending
04.2023 - 04.2025
HUMAN RESOURCES COORDINATOR
Orion Lending
04.2022 - 04.2023
CUSTOMER SERVICE REPRESENTATIVE
Mor Furniture For Less
01.2021 - 04.2022
LEARNING & DEVELOPMENT ADMINISTRATOR
Ace Parking
12.2019 - 12.2020