Stephanie Chen
Ann Arbor,MI
Summary
As a dedicated student and motivated young adult, I bring strong organizational skills, a positive attitude, and a reliable work ethic to every role. My experience in fast-paced customer service settings has taught me how to stay focused, communicate clearly, and adapt quickly to changing needs—all while maintaining a friendly and professional demeanor.4o
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Carlyle Grill
Ann Arbor, Michigan
10.2023 - 10.2024
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Checked restrooms to refill products and perform cleaning duties, emptying trash, and restocking paper products.
- Assisted with setting up banquet rooms for special events.
- Answered phone inquiries to schedule reservations and respond to service questions.
Crew Member
McDonald's
Ann Arbor, Michigan
10.2022 - 10.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
Skyline High School
Ann Arbor06-2026
Skills
- Customer service
- Attention to detail
- Adaptability and flexibility
- Time management
- Teamwork
- Effective communication
Affiliations
- Straight A and 3.99 GPA student
- Varsity tennis player and team captain as a junior
- President of two school clubs
- Volunteer at a local hospital
- Thrive in a structured, busy schedule
Accomplishments
- Elected President of both the Skyline Marketing Club and Business Professionals of America (BPA)
- 1st place at the BPA Regional Leadership Conference and placed 4th at the State Leadership Conference
Timeline
Restaurant Hostess
Carlyle Grill
10.2023 - 10.2024
Crew Member
McDonald's
10.2022 - 10.2023
High School Diploma -
Skyline High School
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