Detail-oriented professional with strong customer service skills. Proven ability to manage inventory and lead daily operations effectively, ensuring exceptional service and operational efficiency.
Overview
13
13
years of professional experience
Work History
Lead Key Holder
Dollar General
Arlington, TX
01.2026 - Current
Led daily store operations and ensured adherence to company policies.
Managed cash register operations, ensuring accurate transactions and efficient customer service.
Delivered exceptional customer service, resolving inquiries to foster customer loyalty.
Organized merchandise displays to enhance customer engagement and increase sales.
Assisted with inventory management and stock replenishment to maintain optimal product availability.
Ensured store cleanliness and upheld safety standards to create a welcoming environment.
Caregiver
Clear Path Home Care
Denton, Texas
07.2025 - 01.2026
Assisted clients with daily living activities and personal care, enhancing comfort and promoting independence.
Supported clients with mobility and transportation to appointments and activities, fostering engagement and improving well-being.
Communicated effectively with clients to understand their needs and preferences.
Collaborated with family members to ensure comprehensive care plans were followed.
Maintained clean and safe environments for clients, ensuring comfort and adherence to health standards.
Documented client progress and reported changes to the care team promptly.
Dispatcher Office Assistant
Euless B&B Wrecker Service
Euless, Texas
04.2024 - 02.2025
Coordinated incoming calls and dispatched service vehicles, resulting in faster response times to service requests.
Managed schedules for multiple drivers, contributing to smoother operational workflows.
Assisted drivers with route planning, facilitating timely arrivals at customer locations.
Communicated with customers to provide status updates on their service requests.
Updated records in computer systems for accurate tracking of service requests.
Created daily logs of dispatched vehicles and personnel.
Entered data into computer systems to track dispatched items.
Maintained inventory of supplies and equipment for daily operations.
Supported team members by sharing information and addressing inquiries promptly.
Dispatcher
Liomee Properties Towing and Transport
Blue Mound, TX
10.2022 - 04.2024
Coordinated towing requests to align client needs with vehicle locations, enhancing response efficiency.
Managed communication between drivers and clients to ensure timely service delivery.
Scheduled towing assignments based on priority and resource availability.
Assigned drivers to appropriate routes based on customer needs.
Tracked vehicles using GPS technology, providing real-time status updates to enhance communication with clients.
Utilized dispatch software to log calls and track vehicle movements efficiently.
Handled high call volume while ensuring precise data entry, streamlining dispatch operations and improving overall service efficiency.
Resolved customer complaints regarding service issues or delays, improving client satisfaction and loyalty.
Utilized computer systems to locate addresses and calculate estimated arrival times.
Assigned loads based on priority and equipment availability. according to priority and available equipment.
Updated records of driver locations, delays, and cancellations.
Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Maintained logs of all incoming calls and assigned tasks.
Cycle Counter
Amazon
Haslet, Texas
10.2012 - 05.2016
Conducted regular cycle counts to ensure inventory accuracy.
Performed daily cycle counts on assigned areas to ensure accuracy of inventory records.
Maintained accurate records of cycle count activities, ensuring reliable inventory tracking.
Collaborated with team to resolve stock count discrepancies, improving inventory accuracy and reliability.
Updated inventory records in warehouse management system, ensuring reflection of current stock levels for accurate reporting. in warehouse management system.
Communicated findings to management, aiding development of inventory optimization strategies based on accurate data.
Ensured proper storage of all products according to company standards.
Maintained cleanliness in storage area by organizing materials and supplies.
Collected and disposed of damaged or out of date products in line with established procedures.