Stephanie Davila
San Antonio,TX
Summary
Administrative support professional with strengths in scheduling, data management, confidential file handling, and workflow coordination. Background in customer service, team support, and regulated processes, combined with completion of a paralegal program, supports a strong fit for legal assistant, administrative coordinator, and client relations roles.
Overview
1
1
Language
1
1
Certification
13
13
years of professional experience
Work History
Administrative Coordinator
San Antonio International Airport G2 Aviation Services (JetBlue Contract)
06.2023 - 09.2024
- Coordinated schedules and administrative requirements for over 60 employees, facilitating efficient workflow and operational support.
- Managed employee security badge requirements and coordinated customer and Border Patrol badge processes to ensure compliance and security access.
- Coordinated and scheduled employee badging appointments to ensure timely access to facilities. and coordinated onboarding requirements.
- Conducted hiring interviews, processed employment paperwork, and facilitated new-hire orientations.
- Submitted and tracked background-check paperwork and maintained employee documentation.
- Monitored training and continuing education requirements.
Airline Supervisor
San Antonio International Airport G2 Aviation Services (JetBlue Contract)
10.2022 - 06.2023
- Coordinated passenger check-in, baggage handling, boarding, and customer service operations, ensuring smooth travel experiences.
- Facilitated flight changes and rebooking for passengers, addressing concerns and ensuring adherence to airline procedures.
- Managed employee scheduling and daily operational coordination, enhancing team workflow.
Passenger Check-In Agent
San Antonio International Airport G2 Aviation Services (JetBlue Contract)
09.2021 - 10.2022
- Checked in passengers, processed baggage, and facilitated boarding procedures to ensure smooth operations.
- Verified travel documents and boarding passes for domestic and international flights.
- Handled checked baggage to ensure proper tagging and security., tagged luggage, and followed airline weight procedures.
- Answered passenger inquiries, resolved travel-related issues, and maintained efficient operations to enhance passenger experience.
- Welcomed JetBlue passengers at check-in counters at San Antonio International Airport check-in counters.
Relationship Banker
Broadway Bank
San Antonio, TX
02.2020 - 06.2021
- Guided clients in opening checking accounts and navigating banking services to enhance their banking experience.
- Processed mortgage and loan applications while addressing customer inquiries through phone and in-person interactions.
- Contributed to sales and marketing initiatives while delivering exceptional customer service.
Pre-K Childcare Teacher
Fellowship of San Antonio
San Antonio, TX
12.2015 - 12.2019
- Developed engaging lessons tailored to children's developmental stages in fellowship childcare classrooms
- Developed daily schedules and lesson plans to foster engagement, organized educational activities to enhance learning, and maintained a structured classroom for optimal development.
- Supervised children to ensure safety, prepared nutritious meals and snacks to promote healthy eating, and communicated with families to support children's developmental needs.
- Monitored children's interactions and activities to ensure a safe and engaging environment
- Kept learning spaces organized and hygienic to promote a healthy childcare atmosphere
Telephone Banker
Wells Fargo
San Antonio, TX
07.2011 - 03.2013
- Resolved customer inquiries for Wells Fargo banking and account services.
- Assisted customers with account balances, transaction information, and resolved banking inquiries to enhance customer satisfaction.
- Reviewed existing accounts, opened new accounts, and clarified account features and services to support customer decision-making.
- Processed deposits, transfers, and payment requests through bank systems.
- Verified identities by following Wells Fargo security procedures to ensure account security. using Wells Fargo security procedures.
Education
Paralegal Program -
University of Texas at San Antonio (UTSA)
08-2026
General Education / Core Coursework -
San Antonio College
Skills
- Administrative Support
- Workforce Coordination
- Scheduling coordination
- Talent Acquisition
- Document Management
- Data management
- Issue Management
- Confidential Information Handling
- Microsoft Word & Excel
- Problem-Solving
- Communication
- Customer Service & Client Relations
SKILLS
Languages: Bilingual English and Spanish
Languages
Spanish
Professional
Certification
- Paralegal Certification
Timeline
Administrative Coordinator
San Antonio International Airport G2 Aviation Services (JetBlue Contract)
06.2023 - 09.2024
Airline Supervisor
San Antonio International Airport G2 Aviation Services (JetBlue Contract)
10.2022 - 06.2023
Passenger Check-In Agent
San Antonio International Airport G2 Aviation Services (JetBlue Contract)
09.2021 - 10.2022
Relationship Banker
Broadway Bank
02.2020 - 06.2021
Pre-K Childcare Teacher
Fellowship of San Antonio
12.2015 - 12.2019
Telephone Banker
Wells Fargo
07.2011 - 03.2013
Paralegal Program -
University of Texas at San Antonio (UTSA)
General Education / Core Coursework -
San Antonio College