Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephanie Davis

Bellevue,WA

Summary

Friendly Skincare Consultant with deep knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective store operations.

Overview

10
10
years of professional experience

Work History

Special Services Associate

The Home Depot
Seattle
07.2017 - Current
  • Maintaining customer records that contain credit/debit card information, contact information, and personalized notes for each custom order
  • Operating as a phone center by answering incoming inquiries, directing calls to the proper departments, and following up with messages
  • Going out of my department to assist customers with loading their vehicles, locating products in the store, pulling their orders on short notice, and creating special orders
  • Keeping online special orders, in store special orders, online orders, will calls, phone sales, direct ship, AML, and delivery orders al located, and organized with the correct product
  • Training new associates in the Special Service and Cashier department
  • Ensuring all personal customer information was protected or disposed of in the proper manner.

Order Fulfillment

Amazon
Kent
01.2016 - 07.2017
  • Ensured strict safety rules were practiced while unloading trailers, palletizing packages, and completing any work while in the warehouse
  • Worked in a fast paced environment to ensure customer packages were shipped out on time
  • Ensured customer packages were in pristine condition before reaching the customers home so that product inside would not receive any damage
  • Encouraged strong team work skills during peak season to ensure all work or as much work as possible was completed in a timely manner and everyone contributed to reaching the company goal
  • Packed customer orders quickly and accurately, to ensure they were shipped out on time.

Beauty Advisor

Walgreens
Seattle
08.2015 - 12.2015
  • Greeted clients both in person and via phone calls, assisted clients with product questions and general merchandise locations
  • Worked with multiple vendors to get supplies needed for in store events
  • Worked merchandise onto the shelves, to insure that shelves remained stocked and the store kept a clean shopping environment
  • Assisted clients in all areas of the store to make sure they had a positive shopping experience
  • Operated as a cashier when the main cashiers needed assistance with long lines.

Beauty Concierge

Brand Connection
Burien
03.2014 - 04.2015
  • Provided each customer with a personalized experience to get them the proper beauty products for their skin type and style
  • Offered detailed information for all beauty, health and wellness products
  • Participated in regular training events across the country to learn about new beauty supplies and vendors
  • Learned how to provide customers with the best beauty experience
  • Produced high metric numbers, to help the company reach its productivity goals
  • Maintained merchandise on the shelves and overstock product to keep inventory accurate for customers.

Assistant Stylist

Ambiance Beauty Bar
Kent
08.2013 - 02.2014
  • Maintained an organized scheduling system for client appointments
  • Assisted clients both instore and over the phone with product questions
  • Kept a clean working space after each client’s appointment, so that supplies remained sanitary and areas were appealing to customers
  • Determined what prepping methods were necessary for the service the client was receiving.

Education

Esthetics - Esthetician

Evergreen Beauty
Renton, WA
01-2024

Certificate of Completion - Licensed Cosmetologist

GP Institute of Cosmetology

Skills

  • [Type] Product Knowledge
  • Merchandising Knowledge
  • Money Handling
  • Client Service
  • Competitive Analysis
  • Sales Development
  • Account Development
  • Recruiting
  • Retail Merchandising
  • Store Organization
  • Payment Processing

References

References available upon request.

Timeline

Special Services Associate

The Home Depot
07.2017 - Current

Order Fulfillment

Amazon
01.2016 - 07.2017

Beauty Advisor

Walgreens
08.2015 - 12.2015

Beauty Concierge

Brand Connection
03.2014 - 04.2015

Assistant Stylist

Ambiance Beauty Bar
08.2013 - 02.2014

Esthetics - Esthetician

Evergreen Beauty

Certificate of Completion - Licensed Cosmetologist

GP Institute of Cosmetology

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Stephanie Davis