Stephanie Davis
Dahlonega,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Appreciative of working as a team member making sure my assigned tasks are completed in a timely manner.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant for Residence Life
University of North Georgia
Dahlonega , GA
08.2023 - Current
- Greeting visitors.
- Answering phone calls and emails, while providing excellent customer service, to ensure the upholding of the University of North Georgia standard.
- Working closely with student workers to make sure they know the answer to questions that may arise from parents, students, or prospective students.
- Process payments, such as Purchasing Requisitions, Check Requests, and P-Card Transactions. To ensure the department has all materials necessary to continue to operate smoothly.
- Scheduling room reservations using 25Live.
- Research student information in BANNER when needed.
- Providing assistantance with special projects.
- Managing director's calendar to ensure appointments are scheduled correctly.
Office Assistant III Purchasing Department
University of North Georgia
Dahlonega, GA
04.2021 - 08.2023
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained an organized filing system of paper documents and electronic files.
Universal Banker
United Community Bank Dahlonega
Dahlonega, GA
08.2015 - 04.2021
- Researched customer inquires regarding their accounts using internal banking systems.
- Assisted customers with basic technical issues related to digital banking platforms.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Performed cash handling duties including counting currency, coins and checks.
Education
High School Diploma -
North Hall High School
Gainesville, GA05-2008
Some College (No Degree) - Psychology
University of North Georgia
Dahlonega, GASkills
- Meeting planning
- Invoice Processing
- Research
- Check processing
- Clerical Support
- Document Control
- Filing
- Meeting logs management
- Office Management
- Office Administration
- Scheduling
- Spreadsheet Management
Certification
- Interpersonal Communication - UNG 2019
- Customer Service Fundamentals - UNG 2018
- Keys to Effective Communication - UNG 2020
- Administrative Assistant Fundamentals - UNG 2021
- Administrative Professionals Conference - UGA 2023 and 2024
Timeline
Administrative Assistant for Residence Life
University of North Georgia
08.2023 - Current
Office Assistant III Purchasing Department
University of North Georgia
04.2021 - 08.2023
Universal Banker
United Community Bank Dahlonega
08.2015 - 04.2021
High School Diploma -
North Hall High School
Some College (No Degree) - Psychology
University of North Georgia
- Interpersonal Communication - UNG 2019
- Customer Service Fundamentals - UNG 2018
- Keys to Effective Communication - UNG 2020
- Administrative Assistant Fundamentals - UNG 2021
- Administrative Professionals Conference - UGA 2023 and 2024
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