Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Stephanie Del Valle

Hallandale Beach

Summary

Organized and detail-oriented individual balancing full-time employment with part-time studies, demonstrating exceptional multitasking, time management, and customer service capabilities. Committed to achieving top academic performance and accumulating extensive knowledge and experience as I work towards obtaining an associate's degree.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

First Service Residential
01.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations.
  • Maintained organized and clean area to create professional and welcoming environment for residents, visitors, and employees.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Scheduled appointments accurately using reservation software for amenities and for maintenance/housekeeping requests.

Shift Manager & Trainer

Joe & The Juice
07.2021 - 01.2024

Coffee, Sandwich, & Juice bar located in Aventura Mall.

  • Responsible for product deliveries, and making sure everything was in stock.
  • Kept employees operating productively and working on task to meet business and customer needs.

Sales Associate & Cashier

Navarro Pharmacy
01.2021 - 06.2021

A drugstore retail, and Pharmacy.

  • Organized racks and shelves to maintain store visual appeal and engage customers.
  • Helped customers locate products.
  • Operated cash register for general, fragrance, and over the counter section of store.

Cashier

Eastside Pizza
10.2020 - 01.2021

Italian food restaurant.

  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Front Desk Receptionist & Client Tell Organizer

Headquarter Appliances
10.2019 - 04.2020

Company in which sold house appliances, such as stoves, fridges, washing and drying machines, etc.

  • Recommended retail products for at-home use.
  • Informed customers about our prices, delivery information/fees, and guarantee policies.

Education

No Degree -

Miami Dade College
Miami, FL
06.2024

High School Diploma -

Alonzo And Tracy Mourning High School
Miami, FL
06.2022

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Problem-solving skills
  • Team Collaboration
  • Appointment Scheduling
  • Verbal and written communication
  • Issue handling
  • Guest Relations
  • Call Answering and Routing

Hobbies and Interests

  • Gaining Marketing Skills
  • Learning Languages
  • Photo And Video Editing
  • Traveling
  • Social Media
  • Gaining more Retail & Sales Experience

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

First Service Residential
01.2024 - Current

Shift Manager & Trainer

Joe & The Juice
07.2021 - 01.2024

Sales Associate & Cashier

Navarro Pharmacy
01.2021 - 06.2021

Cashier

Eastside Pizza
10.2020 - 01.2021

Front Desk Receptionist & Client Tell Organizer

Headquarter Appliances
10.2019 - 04.2020

No Degree -

Miami Dade College

High School Diploma -

Alonzo And Tracy Mourning High School
Stephanie Del Valle