Stephanie Eaton
Insurance Sales
Gwynn Oak,MD
Summary
Pursuing a role that presents professional challenges, which will result in leveraging interpersonal skills, along with effective time management. I also possess strong problem-solving abilities, an eagerness to learn, and excellent communication skills.
Poised to contribute to team success and achieve positive results.
Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medicare Sales Agent
TTEC Services
Remote
10.2025 - 02.2026
- Executed the Aetna Medicare call flow to present and enroll Medicare beneficiaries into healthcare plans for 2026.
- Conducted thorough needs assessments for each beneficiary, recommending the most suitable Medicare plan based on unique requirements.
- Educated seniors on financial assistance programs (Medicaid, Extra Help) available for total healthcare coverage.
- Educated seniors on other medical SNP's (Special Needs Plans) available to make informed decisions for more tailored healthcare coverage.
Patient Registrar Emergency Department
Sinai Hospital
Baltimore, MD
10.2018 - 12.2020
- Completed Studies for Life Insurance Producer, Passed Exam 7/22/2019
- Register Trauma and Emergent status patients for care in Adult and Pediatric Areas, part-time employment (12 hours, biweekly)
Field Sales Representative
Empire Today LLC
Odenton, MD
07.2019 - 04.2020
- Residential sales presentations (In-Home) for Carpet, Flooring (Hardwood, Vinyl, Laminate, Marble), Window Treatments
- Paused due to COVID-19
Medical Coder
Omm, Inc.
Columbia, MD
03.2016 - 10.2016
- Reviewed healthcare records for ICD10 and CPT codes in a Natural Language Processing project for the Federal Disability Processing Office
- Assisted in the hire of a peer coder by creating both interview questions and a quiz for measuring the coding aptitude of other interview candidates
- Granted a Federal Public Trust Clearance
Medical Coder
United Health Group/Optum, Inc.
Elkridge, MD
07.2012 - 01.2016
- Coded predominantly Inpatient records for a maximum number of ICD9 codes of chronic illnesses and conditions with the highest degree of specificity for patients registered in Managed Health Care Programs
- Audited the completed work of peer coders
Medical Data Analyst
Kforce, Inc.
Baltimore, MD
01.2012 - 03.2012
- Reviewed healthcare records of U.S. Veteran patients, for specified terminology at an accuracy of 97% for Natural Language Processing; a system upgrade for the Disability Processing Office at the Social Security Administration
- Edited a large documentation of project flow and outcome at the completion of project
- Granted a Federal Public Trust Clearance
Medical Coder
Doma Technologies
Virginia Beach, VA
08.2009 - 09.2011
- Audited physicians’ documentations of outpatient visits for coding compliance in Oncology at the National Naval Medical Center in Bethesda, MD
Medical Coder
Emergency Medical Associates
Germantown, MD
08.2008 - 06.2009
- Interpreted medical documentation for coding procedures, diagnoses and related conditions for the clinician-patient visit in the Emergency Department of regional hospitals
- Attended monthly meetings with an ED physician for continual education of ED coding
- Maintained awareness of trends for National Insurance Regulations and Guidelines
Medical Coder
Baltimore Imaging Centers
Baltimore, MD
01.2007 - 07.2007
- Coded outpatient charges, CPT and ICD9 codes, for billing primarily Medicare
- Maintained updated patient medical insurance and patient demographic information
- Entered manually coded charges into an electronic billing system
Medical Coder
Advanced Radiology LLC
Woodlawn, MD
02.2002 - 01.2007
- Maintained an accuracy coding average of 99% 2002-2007
- Passed Super Coder Exam for the region, 2006
- Learned a nouveau/robust computer system (CodeRyte), now 3M, enabling charges to be coded at a rate of greater than 100 per hour, 2005
- Obtained title of “the coding hub” as a team for the region, which included 13 coding sites nationwide, 2004
Education
Business Administration (Contracts & Acquisitions)
Strayer University
Owings Mills, MD10-2018
Skills
- Goal oriented
- Teamwork and collaboration
- Attention to detail
- Critical thinking
- Reliability
- Insurance sales
Certification
MD State Life & Health Insurance License (09/2022; 3000158397)
Timeline
Medicare Sales Agent
TTEC Services
10.2025 - 02.2026
Field Sales Representative
Empire Today LLC
07.2019 - 04.2020
Patient Registrar Emergency Department
Sinai Hospital
10.2018 - 12.2020
Medical Coder
Omm, Inc.
03.2016 - 10.2016
Medical Coder
United Health Group/Optum, Inc.
07.2012 - 01.2016
Medical Data Analyst
Kforce, Inc.
01.2012 - 03.2012
Medical Coder
Doma Technologies
08.2009 - 09.2011
Medical Coder
Emergency Medical Associates
08.2008 - 06.2009
Medical Coder
Baltimore Imaging Centers
01.2007 - 07.2007
Medical Coder
Advanced Radiology LLC
02.2002 - 01.2007
Business Administration (Contracts & Acquisitions)
Strayer University