Stephanie Eltchi

• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Greeted Customers and provide customer service.
• Performed cashiering functions.
• Collected co-payments or full payments from customers.
• Assisted staff pharmacist in mixing and dispensing medication.
• Collected co-payments or full payments from customers.
• Managed opening and closing duties for pharmacy.
• Maintained pharmacy files and inventory.
• Researched and followed up on third party billing problems.
• Processed unclaimed prescriptions.
• Maintained department, state, and federal standards.
• Liaised with other pharmacies to eliminate issues related to product expiration.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Responded to and resolved customer questions and concerns.
• Providing superior customer service by assisting customers with their shopping needs.
• First point of contact in resolving customer related issues.
• Mentoring other associates on customer service.
• Opening and closing duties of the store.
• Maintained floor coverage.
• Performing managerial duties in absence of a manager.
• Inventory and shrink control.
• Assisted with the general appearance and maintenance of the store.

• Increased sales by offering advice on purchases and promoting additional products.
• Listened to customer details and offered matching solutions to meet wide range of requirements.
• Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
• Demonstrated features, answered questions and offered solutions.
• Conducted sales in women’s lingerie and clothing within a client to client basis.

• Consulted Women in purchasing bras, shape wear & other intimate wear.

• Worked in a commission based environment.
• Sold and ordered merchandise online and from

other store locations for clients.
• Represented the designer “Hanro” in women’s

intimates and reported sales to Vendor.