Stephanie Flores
Hattiesburg,MS
Summary
Highly motivated, and reliable Sales Associate with thorough customer service and sales experience. Approachable sales professional with a record of driving increased revenue, improving buying experience and raising company profile with genuine amiability. Consistently recognized for sales performance, high-quality team work, and excellence in customer service.
Overview
1
1
year of professional experience
Work History
Sales Associate
Kohls Department Store
09.2022 - Current
- Maintain calm demeanor and professionally manage issues in busy, high-stress situations.
- Help customers complete purchases, locate items, and join reward programs.
- Prioritize helping customers over completing other routine tasks in store.
- Manage efficient cash register operations.
- Solve customer challenges by offering relevant products and services.
- Accurately process POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provide positive first impressions to welcome existing, new, and potential customers along with building lasting relationships
- Engage in friendly conversation with customers to better uncover individual needs.
- Deliver energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Create an inviting environment for customers by maintaining store organization and cleanliness.
- Volunteer for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Rotate stock and restock shelves to maintain product availability and store appearance.
Education
High School Diploma -
Oak Grove High School
Hattiesburg, MS05.2023
Skills
- Bilingual
- Engaging with Diverse Customers
- Team Cooperation
- Hospitality and Accommodation
- Money Handling
- Critical Thinking
- Complex Problem-solving
- Energy and Physical Stamina
- POS System Operations
- Stocking and Replenishing
Accomplishments
- Awarded “Employee of the Month" four times within the year worked.
- Brought in more diverse customers.
- Proud member of PRCC Science Club.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Kohls Department Store
09.2022 - Current
High School Diploma -
Oak Grove High School
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