Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Garcia

Houston

Summary

Dynamic front desk professional with a proven track record at Brident Dental, excelling in customer service and office organization. Skilled in managing appointment scheduling and maintaining accurate patient records, I enhance operational efficiency and foster a welcoming environment. Adept at training staff and optimizing processes to elevate guest experiences.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Brident Dental
04.2024 - 03.2025
  • Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
  • Provided exceptional customer service, addressing patient inquiries and resolving issues efficiently.
  • Coordinated communication between dental staff and patients to facilitate care delivery.
  • Maintained accurate patient records using electronic health record systems.
  • Organized office supplies and maintained a clean, welcoming reception area for visitors.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Also learned to work with medicaid /ppo insurances

Front Office Reservation Supervisor

Light Heart Home
01.2024 - 03.2024
  • Managed front office operations, ensuring smooth reservation processes and customer satisfaction.
  • Trained staff on reservation systems and customer service best practices.
  • Coordinated daily shift schedules to optimize team performance and coverage.
  • Assisted in resolving guest inquiries and issues efficiently, enhancing guest experience.

Education

High School Diploma -

Montgomery High School
Montgomery, TX
05-2023

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Scheduling
  • Office organization

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Brident Dental
04.2024 - 03.2025

Front Office Reservation Supervisor

Light Heart Home
01.2024 - 03.2024

High School Diploma -

Montgomery High School