Stephanie Garcia-Roman
Aurora,United States
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Dr's Assistant/Receptionist
Eye Envy Vision
Aurora, CO
10.2023 - Current
- Managed patient appointments and scheduling to optimize clinic flow.
- Assisted in maintaining an organized front desk environment for enhanced patient experiences.
- Coordinated communication between patients and medical staff to ensure accurate information exchange.
- Implemented electronic record-keeping procedures to improve efficiency and data accuracy.
- Trained new reception staff on office protocols and customer service standards.
- Oversaw inventory management of office supplies, ensuring necessary materials were always available.
- Maintained an organized filing system for confidential documents, ensuring easy access to important information when needed.
- Developed strong relationships with clients and colleagues through excellent interpersonal skills, resulting in increased trust and collaboration.
Doctor’s Assistant (Lead)
The EyeCare Specialties
Aurora, CO
09.2019 - 11.2021
- Pre patients for DR (Auto refractor, Optos, VA’s, VF, EOM, cover test, IOP w/ICare, randot, color vision, PERRL,) Visual field testing, Mac OCT, ONH OCT, Pentacam, Contact lens orders, Contact lens inventory, Prior auth, Send faxes, Handle confidential information, schedule appointments, maintain relationships with pharmaceutical reps by coordinating lunches, maintain clinic flow to make sure Dr is on schedule
Doctor’s Assistant (Lead)
Insight Vision Group
Denver, Co
10.2017 - 08.2019
- Pre patients for DR (Auto refractor, Optos, VA’s, VF, EOM, cover test, IOP w/ICare, randot, color vision, PERRL,) Visual field testing, Mac OCT, ONH OCT, Pentacam, Contact lens orders, Contact lens inventory, Prior auth, Send faxes, Handle confidential information, schedule appointments, maintain relationships with pharmaceutical reps by coordinating lunches, maintain clinic flow to make sure Dr is on schedule
Doctor’s Assistant/Receptionist
Look Optical
Denver, Co
12.2016 - 09.2017
- Schedule appointments, Dispense glasses, Send faxes, Pulled insurance, Handled confidential information, Cash handling, Check in patients, Prepare patients for DR, Kept track of patients and their satisfaction, Frame Inventory
Education
MAA -
Everest College
Aurora, Co08-2011
GED - undefined
Pickens Technical College
Aurora, Co10-2010
Skills
- Multitask
- Filing
- Self motivator
- Manage multiple phone lines
- Bilingual in English and Spanish
- Telephone skills
- Front desk operations
- Verbal and written communication
- Phone etiquette
- Data entry
- Calendar management
- Document preparation
- Customer service expertise 15 years
- Scheduling appointments
Accomplishments
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Assisted management with the training of new staff members.
- Recognized by patient's for expedient and effective service.
- Updated and maintained company database to reflect current and accurate client records for more than 100's of accounts.
Certification
- Certified as Medical Administrative Assistant.
LANGUAGES
English, Spanish
Section name
References available upon request
AWARDS
Dean's Award – Everest College, Perfect Attendance.
Disclaimer
Dear Hiring Manager,
I am writing to express my interest in joining your company. I believe my experience, skills, and strong work ethic make me a great candidate for the position.
I am a hardworking, dependable, and self-motivated professional with experience as a Doctor’s Assistant. I am bilingual in English and Spanish and have strong skills in customer service, data entry, multitasking, communication, and staff training.
I take pride in providing quality service, working well with others, and learning quickly. I would appreciate the opportunity to bring my skills and experience to your team.
Please feel free to contact me at 720-345-3416 or stephanie72garcia@gmail.com to schedule an interview. Thank you for your time and consideration. I look forward to hearing from you.
Sincerely,
Stephanie Garcia-Roman
Timeline
Dr's Assistant/Receptionist
Eye Envy Vision
10.2023 - Current
Doctor’s Assistant (Lead)
The EyeCare Specialties
09.2019 - 11.2021
Doctor’s Assistant (Lead)
Insight Vision Group
10.2017 - 08.2019
Doctor’s Assistant/Receptionist
Look Optical
12.2016 - 09.2017
GED - undefined
Pickens Technical College
MAA -
Everest College