
I am very friendly and have dependable customer service with several years of experience in fast pace environments. Skilled at building relationships with customers, multitasking under pressure, and providing perfect service while maintaining accuracy and professionalism. I am currently pursuing to further my education and seeking an opportunity to transition into a long term career where I can continue to grow, contribute to a team/community, and develop new skills! I am often known for being adaptable, accountable and exceeding expectations!
-Deliver exceptional customer service in a fast paced, high volume restaurant and bar.
-Prepare different cocktails, beer, wine and specialty beverages while ensuring knowledge on taste and precision.
-Collaborate with servers and kitchen staff to maintain order during peak hours.
-Maintain a clean, organized, and fully stocked bar while following health and safety standards.
- Became knowledgeable in the act of mixing/creating various cocktails.
-Restoked bar supplies, ice, glassware, and service items during slower periods.
-Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
-Cultivated warm relationships with regular guests.
-Processed orders, payments, and cash transactions accurately with a POS system and in a timely manner.
-Trained new employees on restaurant procedures and customer service standards.
Customer Service
Money Handling
Conflict Resolution
Time Management
Organization
Multitasking
Quick Learner
TABC Certified
CPR/First Aid
Food Handlers