Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Peet's Coffee
Palo Alto, California
04.2026 - 08.2026
Assisted in training and onboarding new staff members.
Collaborated with management on staff scheduling and workload distribution.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Assistant Store Manager
Peet's Coffee
Campbell, California
11.2024 - 04.2026
Supervised daily store operations and team performance.
Assisted in training and onboarding new staff members.
Managed inventory levels and product ordering processes.
Ensured compliance with health and safety regulations.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Coordinated promotional events to enhance customer engagement.
Shift Leader
Peet’s Coffee
San Jose, California
09.2019 - 11.2024
Provided customer service and maintained a positive attitude throughout the shift.
Trained new hires/MIT’s on all aspects of their job
Trained and monitored employee performance to ensure compliance with new company policies and procedures.
Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Assessed reports and adjusted workflows to realign with targets.
Barista
Peet's Coffee
San Jose, California
10.2017 - 09.2019
Prepared and served a variety of coffee beverages to customer specifications.
Maintained cleanliness and organization of the coffee preparation area and equipment.
Assisted customers with menu selections and provided product recommendations.
Operated espresso machines and coffee brewing systems efficiently during peak hours.
Engaged customers in friendly conversation to enhance their overall experience.
Trained new baristas on coffee-making techniques and customer service standards.
Activities Coordinator
Lincoln Glen Manor
San Jose, CA
07.2016 - 10.2017
Organized recreational activities to promote social interaction among participants.
Assisted in the planning of special events such as holiday celebrations and fundraisers.
Conducted daily evaluations of program activities to ensure that objectives are met.
Maintained accurate records of participant attendance and progress reports.
Ensured safety protocols were adhered to during all activities.
Collaborated with clinical support staff and care professionals to establish team-based, patient-centered care approach.
Monitored progress of participants to track measurable data for plan of care goals.
Planned, organized or led exercise routines, athletic events or arts and crafts.