Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Guerrero

Dorchester,MA

Summary

Excellent server with long-term experience delivering exceptional customer service in a busy restaurant setting. Proficient in multitasking, teamwork, and enhancing guest experiences while maintaining efficiency during peak service hours. Recognized for reliability and strong communication skills, consistently creating positive dining experiences while managing college coursework. Committed to upholding high service standards and contributing to a collaborative team environment.

Overview

7
7
years of professional experience

Work History

Server

Wahlburgers
Boston, MA
12.2024 - Current
  • Manage multiple tables while maintaining efficiency and guest satisfaction.
  • Communicate effectively with kitchen staff, bartenders, and teammates.
  • Resolve guest concerns professionally and maintain positive experiences.
  • Process payments and handle transactions accurately using POS systems.
  • Trained new team members on menu knowledge and service techniques.
  • Maintained a clean and orderly dining area

Bakery Team Member

Tres Leches Factory
Milton, MA
01.2022 - 01.2024
  • Assist customers and provide front-counter service in a busy bakery setting.
  • Maintain organized displays and clean workspaces.
  • Assisted in inventory management by tracking ingredient supplies and placing orders as needed.
  • Collaborated with coworkers to meet production deadlines

Retail Associate

CVS Pharmacy
01.2022 - 06.2022
  • Assist customers with purchases and operate cash registers accurately.
  • Stock merchandise and support store organization.
  • Work collaboratively with team members during busy store hours.

Restaurant Team Member

La Patrona Mexican Grill
Boston, MA
06.2019 - 09.2019
  • Provide customer service in a fast-paced family-owned restaurant.
  • Take food orders, deliver meals, and ensure guest satisfaction.
  • Manage takeout orders and support daily restaurant operations.
  • Worked with POS system to place orders and manage bills.

Education

Associate Degree - Health Science

Boston College
Chestnut Hill, MA

High School Diploma - undefined

Brookline High School
Brookline, MA

Skills

  • Customer Service
  • Multitasking
  • Communication
  • Suggestive selling
  • Time Management
  • Cash Handling
  • Organization
  • Adaptability
  • Memory retention
  • Menu memorization
  • Team collaboration

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Server

Wahlburgers
12.2024 - Current

Bakery Team Member

Tres Leches Factory
01.2022 - 01.2024

Retail Associate

CVS Pharmacy
01.2022 - 06.2022

Restaurant Team Member

La Patrona Mexican Grill
06.2019 - 09.2019

High School Diploma - undefined

Brookline High School

Associate Degree - Health Science

Boston College