Stephanie Hardy
Racine
Summary
Dynamic Dispatcher with extensive experience at First Student Transportation, excelling in route optimization and driver dispatching. Proven ability to enhance operational efficiency through effective schedule preparation and exceptional customer service. Skilled in maintaining accurate logs and fostering collaboration among teams to meet and exceed service goals.
Overview
12
12
years of professional experience
Work History
Dispatcher
First Student Transportation
Racine
07.2019 - 03.2025
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Worked with routing specialists, route managers and service department to optimize routes.
- Prepared daily work and run schedules.
- Participated in team meetings discussing changes in procedures or processes.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Maintained logs of all incoming calls and assigned tasks.
Dispatcher
Durham Schools Services
Racine
01.2013 - 07.2019
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Worked with routing specialists, route managers and service department to optimize routes.
- Prepared daily work and run schedules.
- Participated in team meetings discussing changes in procedures or processes.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Assigned drivers to appropriate routes based on customer needs.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff
Education
GED -
JI Case High School
Racine, WI08-2012
Skills
- Route optimization
- Driver dispatching
- Log maintenance
- Schedule preparation
- Data entry
- Customer service
Timeline
Dispatcher
First Student Transportation
07.2019 - 03.2025
Dispatcher
Durham Schools Services
01.2013 - 07.2019
GED -
JI Case High School