Charles Frazier
Paris
Summary
Proficient in successful approaches for overseeing operations and assessing programs. Excellent skills in report writing, records management and problem-solving. Focused on enhancing food safety and removing unsuitable items from food supply.
Overview
15
15
years of professional experience
Work History
Insurance Agent
American National Insurance Company
09.2014 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Deputy Jailer
Lamar County Sheriff's Office
10.2009 - 09.2014
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Performed routine inspections of facility equipment to ensure proper functioning and adherence to safety standards.
- Supported rehabilitation efforts by coordinating community service opportunities for eligible inmates.
- Ensured timely and accurate recordkeeping for all inmate files, including intake documents, incident reports, and release paperwork.
- Managed high-stress situations calmly and efficiently, de-escalating potentially dangerous incidents before they escalated further.
Education
High School Diploma -
Paris High School
Paris, TX05.1990
Skills
- Customer Service
- Professionalism and Ethics
- Quotes and sales
- Client Relations
- Client Retention
- Quality control inspection
- Remote Visual Inspection
- Food inspection
- Equipment inspection and testing
- Food Processing
Timeline
Insurance Agent
American National Insurance Company
09.2014 - Current
Deputy Jailer
Lamar County Sheriff's Office
10.2009 - 09.2014
High School Diploma -
Paris High School
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