Stephanie Henderson
Bloomington,IN
Summary
Dedicated management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lead Certified Pharmacy Technician
Walmart
Bloomington, IN
10.2020 - Current
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Stocked, labeled and inventoried medication to keep accurate records.
Claims Supervisor
Walmart
Evansville, IN
11.2015 - 10.2020
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Built a talented claims team that was able to work in many areas of the store through teaching and training.
- Cultivated productive relationships with store management and market management as well as kept a strong network with other claim's supervisors.
Assistant Retail Manager
Walmart
Hurricane, WV
03.2009 - 11.2015
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Furniture Department Manager
Big Lots
Evansville , IN
02.1999 - 03.2009
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Updated customers on scheduled deliveries of furniture to homes.
- Established repeat business by following up with customers after one week to gauge their satisfaction.
Education
Bachelor of Arts - Business Management
American Public University System
Charles Town, WV05.2014
Associate of Science - Computer Networking
Ivy Tech State College
Evansville IN05.2001
Associate of Arts - General Studies
Henderson Community College
Henderson, KY05.1998
Skills
- Pharmaceutical Terminology
- Technician Assistance
- Health Insurance Plan Knowledge
- Medication Documentation
- Organization and Prioritization
- High-Volume Environments
- Auditing Processes and Procedures
- Time Management
- Work Planning and Prioritization
- Management Training
- Inventory Control
- Performance Monitoring and Evaluation
- Focus and Follow-Through
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Lead Certified Pharmacy Technician
Walmart
10.2020 - Current
Claims Supervisor
Walmart
11.2015 - 10.2020
Assistant Retail Manager
Walmart
03.2009 - 11.2015
Furniture Department Manager
Big Lots
02.1999 - 03.2009
Bachelor of Arts - Business Management
American Public University System
Associate of Science - Computer Networking
Ivy Tech State College
Associate of Arts - General Studies
Henderson Community College
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